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Skills

  • NCR Cash recycler
  • Raw materials, packaging and production
  • Accurate forecasting
  • Briefings
  • Extensive knowledge of SEC regulations
  • Expertise in Excel
  • Rapid data entry skills
  • Regulatory compliance oversight
  • Operational improvement
  • Consumer banking specialist

Work Experiences

  • Cashier's checks, traveler's checks, and money orders were among the items I sold.
  • Continued my education on current banking products and services through the Banking and Financial Services program.
  • Oversaw the company's $14 budget by creating a complex financial model that tracked and validated expenditures.
  • Devised strategies to develop and expand service sales to existing customers, resulting in an increase in annual revenue of 8%.
  • Outperformed my quarterly sales targets by 18%.
  • Coordinated daily cash reconciliation in a high-volume location.
  • Was given a regional branch recognition award for increasing sales by 10%.
  • Chose investments based on a quantitative review of stock performance, financial ratios, and financial statements.
  • Maintained a friendly and professional demeanor when dealing with customers.
  • Created member account profiles on the organization's online banking program.

Summaries

  • Problem solver and collaborator with zeal.
  • Prepared to bring 5 years of progressive experience to Lakeside Partners in a new position.
  • Excellent ability to communicate, make decisions, and plan.
  • Strengths in quality assurance and performance reporting backed up by Banking and Financial Services training.
  • Resourceful, foresightful, and proactive, with a keen understanding of market and customer dynamics.
  • Dynamic banker with a track record of managing complex projects and leading high-performing teams to achieve key financial goals.
  • Cross-selling bank products and services is a strength of this versatile banking professional.
  • Sales and customer service expert with a lot of experience.
  • Financial Center Manager with entry-level training in Banking and Financial Services and project management.
  • To meet and exceed business financial goals, successfully optimizes frameworks and cultivates cohesive teams.

Accomplishments

  • Exceeded loan origination goals by 48% in 2017, driving additional fee-based income for the branch.
  • Increased assets and net cash flow by 10% while minimizing outflow of assets.
  • Developed and maintained strong client relationships, resulting in the opening of 16 new accounts and $13 in deposit growth.
  • Achieved PMP in 2021, further enhancing my ability to manage compliance and regulatory requirements for the financial center.
  • Collaborated with team of 7 in the development of metric.
  • Led efforts to implement a robust anti-fraud system, decreasing financial fraud incidents by 81% within the past year.
  • Implemented a personalized customer retention program that decreased attrition rates by 27% across the financial center.
  • Effectively managed a portfolio of high-net-worth clients, growing total assets managed by $16 over several months.
  • Facilitated initiative by implementing program.
  • Provided financial guidance and strategic solutions to grow commercial lending by 74% over one year, contributing to branch revenue gains of $17.

Affiliations

  • National Mortgage Bankers Association
  • American Finance Professionals Network
  • Institute of Internal Auditors (IIA)
  • Chartered Financial Analyst (CFA) Institute
  • Credit Union National Association (CUNA)
  • Toastmasters
  • Freemason
  • Financial Planning Association (FPA)
  • Certified Treasury Professional (CTP) Affiliation
  • International Council of Nurses

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Regulatory Compliance Manager (CRCM)
  • Risk Management Association (RMA) Credit Risk Certification
  • Cisco Certified Network Associate (CCNA)
  • Google Certified Professional Cloud Architect
  • Certified Wealth Strategist (CWS)
  • Certified Financial Services Security Professional (CFSSP)
  • AML/CTF Essentials Certification by Lakeside Partners
  • Certified Bank Secrecy Act Compliance Specialist (BSACS)
  • Digital Banking Transformation Certification by Ironclad Systems

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