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Skills

  • Floor display design
  • Fluent in Portuguese
  • Dish preparation
  • Memorizing product codes
  • Menu memorization
  • Merchandise stocking
  • Inventory monitoring
  • Proficient in mixology
  • Safety standards training
  • Safe food handling

Work Experiences

  • Baked breads, cookies, and other bakery items after proofing dough products.
  • Salads, appetizers, and cold dishes, as well as portioned desserts and brewed coffee, were all prepared by me.
  • Used framework tools, semi-automatic equipment, and automatic machinery to prepare packages for shipment.
  • Was responsible for handling products and equipment in accordance with safety and sanitation regulations.
  • Carefully bagged merchandise to avoid damage to delicate items like bread and eggs.
  • Won
  • Washed silverware, dishes, cooking utensils, equipment, and displays for buffets, restaurants, and banquets.
  • Gathered shopping carts and baskets from the store's interior and exterior.
  • Took orders and served food and beverages with the help of 6 team members.
  • Rewarded and reprimanded coworkers.

Summaries

  • Knowledgeable in a variety of food preparation methods, as well as unusual ingredients, food pairings, and plate presentation.
  • An aspiring food service professional and culinary arts student looking for work in a posh fine-dining establishment.
  • Excellent customer service and leadership skills are required to improve team performance and increase bar sales.
  • Small tables and large parties are both easily accommodated.
  • Physically fit and energised, with a flexible schedule and a flexible mindset.
  • Experience from procedure roles and PMP certification courses that is comparable.
  • Planning and developing creative event presentations has proven to be a success.
  • Have an energetic personality and a strong work ethic as Grocery Bagger.
  • Recognized for framework, hygienic habits, and dependability.
  • Offering superior cross-functional collaboration and stakeholder engagement abilities as well as 3 years of experience.

Accomplishments

  • Consistently received a 100% rate of customer satisfaction.
  • Assisted in implementing new bagging strategies based on frequent customer requests for eco-friendly bag choices, boosting customer satisfaction by 31%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created charts indicating optimal methods to bag a variety of items ensuring neither fragile nor heavy products were damaged in transport.
  • Delivered consistently high-quality customer service, resulting in repeat business growth of 75% and great customer reviews.
  • Won “program” Award for framework.
  • Developed and led a team meeting focused on improving bagging techniques and customer service, which led to 47% gains in operational efficiency in 2021.
  • Provided outstanding customer service that contributed to the honor of “Best Grocery Store” in process.
  • Developed a tracking system for monitoring common customer complaints, reducing their occurrence by 66% within 11 months.
  • Improved customer satisfaction scores by 45% by consistently offering personalized service and addressing specific bagging requests.

Affiliations

  • National Retail Federation (NRF) Member
  • Retail Merchants Association
  • Employee of the Month, 4 months2019, initiative
  • Retail Workers Members Union, Atlanta
  • National Association of Social Workers
  • International Association of Administrative Professionals
  • Jaycees
  • Rotary International
  • Society of Human Resource Management
  • Association of Retail Professionals

Certifications

  • American Culinary Federation (ACF): PMP
  • Association for Project Management (APM)
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • OSHA: Food Handling
  • Basic Cashier and Inventory Control Certification – category
  • Preventing Workplace Harassment in the Retail Industry – method
  • Customer Service Excellence Certification Northwind
  • Certified Retail Associate (CRA) through National Retail Federation

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