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Skills

  • Staff development
  • Agile project management
  • Problem resolution
  • Team management
  • Cross-functional team leadership
  • Organization
  • Capital improvement planning
  • Budget forecasting and control
  • Capacity planning
  • Operational improvement

Work Experiences

  • Oversaw employee performance reviews and met with each team member to discuss ways to improve.
  • Advertised job openings in local newspapers, used job boards, and shared information on social media platforms to recruit and hire qualified candidates to fill team vacancies.
  • Grand openings for new stores were coordinated and launched by me.
  • Achieved Employee of the Year for PMO excellence in 2021.
  • Kept an eye on the standard equipment's safety and functionality, and made adjustments to boost productivity.
  • Provided job task coaching and performance strategies to new team members.
  • Accelerated the company’s transition to cloud-based project management tools, reducing overhead by $6 and improving data visibility.
  • Developed strategy with the visual merchandising team and implemented merchandising plans to drive profitability.
  • Trained and mentored new employees in order to improve team performance and meet daily goals.
  • Coordinated day-to-day and long-term activities within various business platforms.

Summaries

  • Dedicated management professional with 17 years of experience in program of business.
  • Stepping into roles and making positive changes quickly to drive company success is a plus.
  • Japanese and German are both fluent.
  • Motivate employees, enforce policies, and maximize resource utilization to oversee and improve category operations.
  • Dedicated leader with 8 years of business planning and oversight experience.
  • Ambitious process manager with a track record of Miscellaneous operations success.
  • Dynamic Office Manager with 16 years of experience supporting day-to-day operational functions in order to ensure a smooth business operation.
  • Professional with 14 years of experience in metric store management.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Professional with extensive experience in streamlining processes, supervising team members, and completing vendor management.

Accomplishments

  • Spearheaded the integration of enterprise resource planning (ERP) systems to streamline workflows and improve inter-departmental communication by 66%.
  • Led the development of a PMO governance framework, improving policy compliance by 42% and reducing project risk.
  • Facilitated success in an enterprise-wide digital transformation initiative, completing projects 7 months ahead of schedule and under budget.
  • Created a resource forecasting model that reduced under-utilization by 20%, delivering significant operational cost savings.
  • Chaired resource allocation committees that optimized staffing, reducing project backlog by 78% without adding headcount.
  • Spearheaded the creation of a centralized project documentation system, reducing administrative overhead by 83%.
  • Directed a Microsoft Excel implementation project that improved data transparency, enabling executives to make decisions 24% faster.
  • Aligned the PMO’s performance metrics with corporate KPIs, driving a 48% improvement in reporting accuracy and organizational visibility.
  • Developed and executed strategic planning initiatives that aligned project goals with company vision, driving a 15% increase in project success rate.
  • Standardized the project charter approval process, cutting lead times by 17 and ensuring resource alignment across 14 departments.

Affiliations

  • Established relationships with fellow project managers via TechWell’s peer-reviewed Project Summit, engaged in the latest project and portfolio management solutions.
  • Member of the Agile Leadership Network, participating in continuous discussions on building thriving agile organizations.
  • Member of the Association of Change Management Professionals (ACMP), participating in workshops dedicated to change and transformation leadership.
  • Frequent participant in the Global Scrum Gathering, expanding expertise in distributed agile team integration and communication strategies.
  • Member of Six Sigma Global Institute, involved in discussions and networking events on process improvement and quality control.
  • Volunteer coordinator for ProjectCamp events, mentoring aspiring project managers in hands-on scrum and kanban techniques.
  • Certified Project Management Professional (PMP) from PMI, continually maintaining expertise in project governance and risk management.
  • Contributor to the IEEE’s Project Management & Systems Engineering chapter, exchanging knowledge on technical project delivery.
  • Member of the Risk Management Society (RIMS), contributing to discussions on mitigating project risks and ensuring compliance.
  • Association for Project Management (APM) membership, regularly engaging in knowledge sharing on governance and compliance practices.

Certifications

  • Certified in the Governance of Enterprise IT (CGEIT) - Harbor & Co.
  • First Aid/CPR
  • Certified Public Accountant (CPA)
  • Agile Business Consortium Scrum Master Certification, Meridian
  • ServSafe
  • Certified ScrumMaster (CSM) - Beacon Labs
  • Salesforce
  • CompTIA Network+
  • Certified Information Systems Auditor (CISA) - Meridian
  • Google Certified Professional Cloud Architect

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