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Skills

  • MS Office
  • Benefits and compensation
  • Relationship development
  • Recruitment
  • Business operations
  • Contract negotiation
  • Data-driven decision making
  • Training development
  • Cross-region regulatory harmonization
  • Audit facilitation and preparation

Work Experiences

  • Served as a staff advocate, encouraging and assisting system in identifying and resolving conflicts.
  • Complied with local, national, and international standards.
  • Collaborated with engineering teams to expedite product improvements required by certification agencies, reducing rejection rates by 70%.
  • Achieved a 19% improvement in approval times.
  • Achieved President's Club by developing a cutting-edge certification tracking dashboard, streamlining oversight for over 15 products.
  • Completed renewal two weeks ahead of deadlines.
  • Assisted senior management in making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Achieved compliance over a 2022-year period.
  • Contributed to a 28% improvement in team accuracy.
  • Achieved Excellence Award.

Summaries

  • Collaborated with development teams.
  • Accomplished Certification Manager with over 15 years of experience.
  • Achieved a 25% increase in compliance rates.
  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Achieved real-time monitoring.
  • Collaborated with development teams to secure early-stage certifications, reducing overall project timelines by 13 weeks and ensuring ahead-of-schedule product launches.
  • Adept at building and maintaining key relationships with certification bodies to secure preferential review timelines, achieving faster approvals across 4 product lines.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at building relationships with certification bodies.
  • Achieved a 59% reduction in processing time.

Accomplishments

  • Identified key regulatory changes in Miscellaneous, leading to timely updates in product certifications and preventing potential market delays.
  • Recommended a phased approach for multi-jurisdictional certification submissions, reducing processing strain by 67% and expediting approval in initiative.
  • Collaborated with regulatory authorities in Chicago to validate product compliance, achieving approval within the established deadline.
  • Orchestrated training initiatives on updated regulatory requirements that reduced staff knowledge gaps, boosting audit success rate by 17%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led a benchmarking initiative that resulted in a 70% improvement in internal certification processes, cutting error rates and expediting approvals.
  • Initiated program to track certification expiration dates, lowering certification lapses by 30% over 2022-year period.
  • Led cross-functional team to secure regulatory compliance for Tableau in 14 regions within a 2021-year timeline.
  • Supervised the certification renewal process, maintaining an uninterrupted flow of accredited products in the Southeast for 5 consecutive years.
  • Tested and validated Microsoft Excel against strict regulatory standards, achieving immediate certification approval in Austin.

Affiliations

  • Energy Star Certification Working Group – Committee Member
  • Rotary International
  • International Civil Aviation Organization (ICAO) – Certification Oversight Committee Member
  • Freemason
  • International Association of Administrative Professionals
  • Toastmasters
  • Testing, Inspection and Certification (TIC) Council – Affiliated Specialist
  • Global Certification Forum (GCF) – Member of Technical Standards Board
  • Institute for Credentialing Excellence (ICE) – Membership
  • National Certification Commission for Miscellaneous Standards – Contributor since 2017

Certifications

  • Regulatory Affairs Certification (RAC) from Ironclad Systems
  • Certified Business Analysis Professional (CBAP)
  • Certified Data Protection Officer (CDPO)
  • Certified Risk Manager (CRM)
  • Cisco Certified Network Associate (CCNA)
  • ServSafe
  • Compliance and Regulatory Leadership Certification (PMI CRLC)
  • Lean Six Sigma Green Belt Certification
  • Certificate in Global Regulatory and International Standards (GRIS)
  • Certified International Supply Chain Professional (CISCP)

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