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Skills

  • Protecting information
  • Executive presentation development
  • Budgets
  • Process improvement
  • Overseeing office activities
  • Phone call answering
  • Payroll and budgeting
  • Travel planning
  • Microsoft Office Suite
  • Health insurance processing

Work Experiences

  • Kept track of everything.
  • Processed and tracked employee time sheets and submitted them for approval to the initiative department.
  • Organized meetings and set up meeting rooms.
  • Advertised available positions on the company's and social media sites.
  • Solved
  • Used a variety of data collection methodologies, effectively analyzing and recording my findings.
  • Was in charge of staff correspondence, record tracking, and data communications, which resulted in increased office automation.
  • Won
  • Prepared meeting agendas, provided advance materials, and followed up on meetings and team meetings.
  • All media and public relations inquiries were handled by me.

Summaries

  • Looking for a new challenging role where I can have a long-term impact.
  • Positive, upbeat, and dependable team player who approaches routine and complex problems analytically, resourcefully, and adaptably.
  • Focused on customer service
  • Administrative Assistant with extensive experience working with a wide range of clients and delivering outstanding results.
  • Professional business writing, bookkeeping, and client relations experience.
  • Professional Administrative Assistant with 12 years of experience in a variety of office settings.
  • Smooth and professional telephone voice that can be used to expertly manage multi-line systems in high-pressure situations.
  • Facilities Coordinator with 12 years of successful data analysis and workflow optimization experience.
  • Meticulous Facilities Coordinator capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Adobe Creative Suite.
  • Receptionist who is knowledgeable and professional and has experience with administrative support and customer service.

Accomplishments

  • Earned “Top Performer” in 2017.
  • Data Reporting: Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
  • Standard Trained medical billing staff of 17 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Coordinated daily facility operations, ensuring timely repair and maintenance which resulted in improved employee productivity by 56% and increased satisfaction.
  • Awarded “Employee of the Month” for delivering outstanding administrative support.
  • Led the integration of a new digital asset tracking system, improving the accuracy of the asset report by 19% and minimizing loss of equipment.
  • Developed and implemented a maintenance request prioritization process, reducing repair backlog by 35% and improving staff turnaround satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Management Support: Ensured smooth operations by supporting executive team.
  • Human Resources: Recorded and filed employee benefit, salary and annual evaluation information.

Affiliations

  • Rotary International
  • National Fire Protection Association (NFPA)
  • Institute of Hazardous Materials Management (IHMM)
  • International Association of Emergency Managers (IAEM)
  • Toastmasters
  • American Industrial Hygiene Association (AIHA)
  • Society of Human Resource Management
  • Corporate Real Estate Network (CoreNet Global)
  • Local Chamber of Commerce – Facility Lead
  • Heating, Ventilation, and Air Conditioning (HVAC) Contractors Association

Certifications

  • Asbestos Inspector Certification - category
  • OSHA 30-Hour Certification, initiative
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant
  • Salesforce
  • Certified Reliability Engineer (CRE) - American Society for Quality (ASQ)
  • First Aid/CPR Certified
  • Certified Safety Professional (CSP) – Board of Certified Safety Professionals (BCSP)
  • Sustainability Facility Professional (SFP) - International Facility Management Association (IFMA)
  • HVAC/R Technician Certification - North American Technician Excellence (NATE)

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