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Skills

  • Conflict management
  • AMSI
  • Framework equipment
  • Budget tracking and financial reporting
  • MRI accounting software
  • Cross-functional team leadership
  • MS Office
  • Relationship development
  • Conflict resolution and mediation
  • Problem resolution

Work Experiences

  • Reduced vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans, and tenant outreach programs.
  • Wrote specifications, solicited bids, and approved subcontracts for building services.
  • Promptly and appropriately handled tenant complaints, bringing in repairmen and other support services as needed.
  • Provided tenants with emergency 24-hour on-call service for building issues.
  • Achieved $14 in cost savings.
  • Created, reviewed, and submitted operating and capital budgets for the property.
  • Achieved client retention growth over 2023.
  • Was in charge of disciplinary actions, performance appraisals, and employee terminations.
  • Kept track of the progress of construction and maintenance projects and alerted the appropriate people when there were any updates, delays, or schedule changes.
  • Compiled maintenance and repair requests for submission to the standard department and solicited bid proposals from local contractors.

Summaries

  • Managing Open Coordinator is a hardworking Managing Open Coordinator with a track record of running cost-effective, financially sound property operations.
  • Positive and conscientious method professional who is effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing improvements to improve properties.
  • Achieved long-term retention results.
  • In stressful situations, maintains a calm and professional demeanor.
  • Achieved a 50% improvement in team communication.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Aligned goals with 9 department heads.
  • Ready to apply my skills and knowledge to a challenging role that offers the opportunity for long-term career advancement and success.
  • Strengths in quality assurance and stakeholder engagement backed up by Miscellaneous training.
  • Field professional who is meticulous, well-organized, and decisive in cultivating and deepening productive relationships with owners, companies, and agency representatives.

Accomplishments

  • Reduced downtime for critical systems by 18 hours per month through proactive maintenance coordination and consistent check scheduling.
  • Utilized industry-specific project management software to enhance work process tracking and improve long-term project visibility by 37%.
  • Generated dynamic client-facing reports used in key decision-making processes, accelerating client approval timelines by 73%.
  • Successfully coordinated real estate projects valued at $42,000, while maintaining adherence to strict deadlines and budgets.
  • Created crisis communication templates for managing high-stakes delays during system, reducing client concerns and fostering transparency.
  • Collaborated with legal teams during contract renewal phases, successfully renegotiating terms to increase overall profitability by 59%.
  • Collaborated on efforts to refine contract management processes, resulting in 13 more contracts being completed ahead of schedule annually.
  • Mediated contract renewals and negotiations for 11 key partnerships, achieving a cost reduction of 62%.
  • Documented and resolved program which led to framework.
  • Collaborated with team of 8 in the development of program.

Affiliations

  • Society of Women Engineers
  • Association of Information Technology Professionals
  • National Association of Professional Organizers (NAPO)
  • Council of Supply Chain Management Professionals (CSCMP)
  • Global Leadership and Organizational Behavior Association (GLOBA)
  • Project Management Institute (PMI)
  • Association of Change Management Professionals (ACMP)
  • Event Industry Council (EIC)
  • National Association of Social Workers
  • Toastmasters

Certifications

  • Certified Emergency Manager (CEM) - category
  • Business Process Management (BPM) Certification - system
  • PRINCE2 Foundation & Practitioner Certification - program
  • CompTIA Project+ Certification - standard
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP) - process
  • Certified Information Systems Auditor (CISA) - program
  • ISO 9001 Lead Auditor Certification - initiative
  • Google Project Management Professional Certificate – Beacon Labs
  • ServSafe

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