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Skills

  • Data entry
  • Effective verbal and written communication
  • Project management for system implementations
  • Operational improvement
  • Quality control
  • Project organization
  • MS Office
  • Budgets
  • Quality control in packaging and shipping
  • Cross-functional collaboration with logistics teams

Work Experiences

  • Audited shipping labels.
  • Corrected shipping labels on more than 3 items per shift.
  • Was successful in resolving issues with shipments, such as damaged materials and shortages, by working effectively with shippers.
  • Collaborated with the inventory management team to reduce shipping errors by 73% through reconciliation of daily incoming and outgoing stock reports.
  • Achieved results over the past year.
  • Decreased handling time by 75%.
  • Anticipated challenges in staffing capacity.
  • Created and maintained SOPs for various warehouse tasks to ensure smooth transitions during employee shift changes, reducing downtime by 78% over several months.
  • Assisted with the integration of Workday for order processing and inventory management, successfully decreasing order fulfillment time by 23%.
  • Managed incoming orders, organized deliveries, and transferred packages to other departments using system and metric equipment.

Summaries

  • Accomplished Fulfillment Technician focused on increasing team productivity and reducing manual errors by implementing Microsoft Excel to streamline picking and packing processes, improving output by 21%
  • Fulfillment Technician with outstanding client relations and project management abilities.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Clear understanding of team leadership and process improvement as well as cross-functional collaboration training.
  • Within Miscellaneous, senior Fulfillment Technician and outstanding performer in cross-functional collaboration and vendor management.
  • Achieved a 74% reduction in shipping errors.
  • Accomplished Fulfillment Technician with expertise in automated warehousing solutions, having implemented metric technology to improve workflow efficiency by 37%.
  • Accomplished Fulfillment Technician.
  • Built cross-functional collaborations.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Supervised the creation and execution of safety protocols during packaging, resulting in zero accidents for 6 months.
  • Collaborated with the IT team to upgrade barcode scanners, enhancing scanning accuracy and speeding up fulfillment tasks by 52%.
  • Improved packaging workflows by integrating Power BI into the process, resulting in a 64% reduction in packaging time.
  • Tracked and analyzed shipping data to identify cost-saving opportunities, reducing shipping expenses by 39% on one year basis.
  • Identified and corrected bottlenecks in the packaging and labeling process, resulting in 55% faster order preparation.
  • Reduced packaging material costs by 70% through vendor negotiation and utilizing alternative eco-friendly materials.
  • Documented and resolved initiative which led to process.
  • Streamlined carrier selection processes to optimize shipping costs and lead times, saving the company $$159,000 annually.
  • Improved warehouse space utilization by reorganizing storage areas, leading to a 84% increase in available shelf space.
  • Assisted in the implementation of a new warehouse management system, reducing processing time per order by 6 minutes.

Affiliations

  • Order Fulfillment & Shipping Professionals Network (OFSN)
  • Certified Order Picker and Forklift Trainer 2016
  • International Warehouse Logistics Association (IWLA)
  • American Warehouse Operators Association (AWOA)
  • Fulfillment Technicians Guild of Columbus
  • Cross-Departmental Leadership Council for Efficiency Improvements – 2018
  • International Distribution and Fulfillment Managers Group (IDFMG)
  • Warehousing Education and Research Council (WERC)
  • Materials Handling & Management Society (MHMS)
  • American Medical Informatics Association

Certifications

  • Certified Supply Chain Technician (CSCT) - standard, 2018
  • Certified Quality Improvement Associate (CQIA) – American Society for Quality (ASQ) – 2016
  • Certified in Production and Inventory Management (CPIM) - APICS 2016
  • SHRM Certified Professional (SHRM-CP)
  • Certified eCommerce Supply Chain Professional - program, 2022
  • Certified Public Accountant
  • Certified Inventory Control Manager - procedure, 2019
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)

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