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Skills

  • Mental health systems
  • Credit and collections
  • Multi-Task Management
  • Program implementation
  • Territory Sales Experience
  • HIPAA guidelines
  • Computer literate
  • Dedicated support
  • Family advocacy
  • Data interpretation

Work Experiences

  • Collaborated with community resources to encourage youth to participate in pro-social activities and to assist families in obtaining services.
  • Responded quickly to issues and collaborated with other stakeholders to find the most cost-effective solutions.
  • Attendance at community events, promotional materials, and other methods were used to recruit new members.
  • Collaborated closely with organizations, businesses, and government agencies to create a business-friendly environment.
  • Conducted interviews with clients in order to assess their situations, capabilities, and issues.
  • Went to the homes of families and kept in touch with them as needed, as per agency procedures.
  • Was in charge of drafting and negotiating lease agreements.
  • Provided victims with information about legal procedures and timelines.
  • Communicated with people of various ethnic and cultural backgrounds on a daily basis.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in a variety of situations.

Summaries

  • Empathetic professional with over 17 years of experience advocating for people by scheduling appointments, encouraging self-reliance activities, and setting attainable goals.
  • Empathic and caring, with strong relationship-building abilities.
  • Family Advocate with 17 years of experience working in a nonprofit setting.
  • Motivated Family Advocate exhibiting strength in critical thinking and problem solving.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • In all types of situations, able to remain calm and composed.
  • Quality assurance in category settings and strategic planning in budget management settings.
  • Volunteer Coordinator with a mission is successful in recruiting and retaining volunteers to meet various organizational needs.
  • Family therapy, substance abuse prevention, and parent-child conflict resolution are all areas where I have a lot of experience.
  • At a well-established nonprofit organization, I'm looking to manage highly professional teams.

Accomplishments

  • Collaborated with a multidisciplinary team of healthcare providers and mental health professionals to create tailored psychoeducational workshops, increasing family satisfaction rates by 6%.
  • Consulted
  • Guided
  • Created and ran a 7-bed intensive chemical abuse treatment program inside a maximum security prison.
  • Built and maintained a comprehensive resource directory, allowing caseworkers quicker access to essential services, cutting referral time by 18 days.
  • Established
  • Recommended
  • Received “Director’s Award for Outstanding Performance” in process for revisions to state grant guidelines.
  • Collaborated with law enforcement on family safety interventions, reducing repeat interventions by 32% through coordinated response strategies in Columbus.
  • Represented

Affiliations

  • Certification in Grief Recovery, Grief Recovery Institute, 2015
  • Certified Crisis Intervention Specialist, process, Acquired in 2022
  • Mentor, National Partnership for Women & Families, 2024-Present
  • Certificate of Achievement in Youth and Family Advocacy, metric, 2020
  • Active Contributor, National Parent-Teacher Association (PTA), framework, 2023-Present
  • Certified Specialist in Child Welfare Advocacy, initiative, 2015
  • Certification in Family Advocacy and Support, category, Completed in 2015
  • Member, National Court Appointed Special Advocates (CASA) Association, 2017-Present
  • Volunteer Program Coordinator, method, Assisting homeless families, 2024-2023
  • Board Member, metric, Serving at-risk families in Phoenix, 2017

Certifications

  • Child Trauma Management Certification - Vantage
  • Licensed Clinical Social Worker
  • Certified Business Analysis Professional (CBAP)
  • Certified Family Life Educator (CFLE) - Summit Group
  • Cisco Certified Network Associate (CCNA)
  • Certified Bilingual Family Mediator - Lakeside Partners
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • American Academy of Financial Management (AAFM)
  • Certified Protection Officer (CPO)

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