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Skills

  • Client-centered care approach
  • Post-residential transition support
  • Crisis intervention certification
  • De-escalation techniques
  • Emotional Intelligence (EQ)
  • Restorative Justice Practices
  • Dual diagnoses expert
  • Advocating for youth in court settings
  • Adolescent coping strategy development
  • Learning disability awareness

Work Experiences

  • Assessed and identified at-risk youth requiring mental health services, referral rate increased by 18% with early interventions proving critical.
  • Coordinated collaborative events with local nonprofits.
  • Administered individualized wellness plans.
  • Collaborated with external agencies and families.
  • Mediated conflicts between families in order to clarify and resolve underlying issues.
  • Helped clients transition smoothly by encouraging and reassuring them throughout the process.
  • Conducted art therapy workshops.
  • Implemented a standard program that benefited the organization's overall mission and objectives by incorporating student feedback.
  • Assessed at-risk youth for mental health services.
  • Provided comprehensive case management services, which included developing treatment plans and connecting clients and their families with the right resources.

Summaries

  • Committed to fostering positive growth.
  • Achieved a 85% improvement in therapy engagement.
  • 12 years of experience in adolescent development.
  • Residential Youth Counselor with 15 years of successful cross-functional collaboration and budget management experience.
  • Committed Residential Youth Counselor with expertise in behavior management and case documentation, ensuring the creation of customized intervention plans based on daily resident progress tracking.
  • Background in peer mediation and group counseling.
  • Preparing and maintaining detailed treatment records and reports is a strong suit.
  • Collaborated with clinical teams.
  • In a variety of settings, capable of providing caring and methodological counseling services.
  • Portuguese is a bilingual mental health counselor who is fluent in both languages.

Accomplishments

  • Conducted conflict-resolution workshops which decreased peer-to-peer altercations by 37% within 13 months.
  • Developed and led activities for therapeutic recreation to improve self-esteem and social skills, resulting in increased confidence for 49% of participants.
  • Managed high-volume case loads, maintaining accurate, compliant documentation for 6 residents while improving the efficiency of reporting by 59%.
  • Mentored a diverse group of adolescents, developing culturally-sensitive approaches that strengthened the program’s impact on 18% of minority youth.
  • Led therapeutic activity sessions that contributed to emotional regulation and reduced self-harm cases by 17% within 12 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with mental health professionals to adjust treatment plans, meeting evolving needs and improving overall behavior management by 51%.
  • Implemented positive reinforcement strategies resulting in improved behaviors and enhanced engagement among 63% of the youth population.
  • Spearheaded an outreach initiative that improved family involvement in youth treatment programs by 31% within 6 months.
  • Reduced incidents of aggression in group settings by implementing conflict resolution strategies, lowering altercations by 31% over 6 months.

Affiliations

  • Substance Abuse and Mental Health Services Administration (SAMHSA)
  • Council on Accreditation for Children and Family Services (COA)
  • Therapeutic Recreation Coalition for Healthy Children (TRCHC)
  • American Society of Safety Professionals
  • Society of Women Engineers
  • American Psychological Association (APA) - Division 53: Society of Clinical Child and Adolescent Psychology
  • Association for Supply Chain Management (APICS)
  • National Juvenile Justice Network (NJJN)
  • Coalition for Juvenile Justice (CJJ)
  • American Association of Anger Management Providers (AAAMP)

Certifications

  • Certified Mindfulness-Based Stress Reduction (MBSR) Teacher Training by Jira
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce
  • Youth Development Professional (YDP) Certification by the Academy for Youth Development
  • Certified Behavioral Health Case Manager (BHCM) by initiative
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Violence Prevention Specialist (CVPS) by Harbor & Co.

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