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Skills

  • Risk analysis and management
  • Regulatory compliance
  • Adobe Creative Suite proficiency
  • Organization
  • Communications
  • Logistics management
  • Client relationship management
  • Team leadership and development
  • Vendor relationship management
  • Project development and life cycle

Work Experiences

  • Reduced average contract expenses by 6% through aggressive vendor negotiations.
  • Achieved 65% better pricing terms.
  • Planned, organized, and monitored resources to ensure that labor, equipment, and materials were used efficiently.
  • Managed capital funding requests of up to $16 million from project approval to project closeout.
  • Set operational goals and work plans, as well as assigning tasks to subordinate managers.
  • Achieved results over one year.
  • Reduced resource and time waste by directly addressing employee or production issues and implementing timely solutions.
  • Assessed the strengths of employees and assigned tasks based on their experience and training.
  • Was in charge of all phases of production, including strategic planning and client relations.
  • Kept jobs moving by repairing process equipment and informing the framework department of major machinery failures.

Summaries

  • Effective communication with key clients, accounts, and external stakeholders in the business.
  • Results-driven executive with over 18 years of experience managing day-to-day business operations.
  • Accelerated job execution by 44%.
  • Within Miscellaneous, senior Print Manager and outstanding performer in project management and client relations.
  • Experienced Operations Manager and talented leader with 4 years of experience enhancing business plans and day-to-day activities through exceptional planning and problem-solving abilities.
  • In procedure operations, self-starting Operations Manager.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Achieved 19% fewer revisions.
  • Through vendor management and workflow optimization, adept at improving operational stability, efficiency, and profitability.

Accomplishments

  • Contributed to the digitization of 48% of previously manual print processes, enhancing efficiency while reducing human error.
  • Spearheaded a department-wide safety initiative, achieving 16 consecutive days without a safety incident or equipment breakdown.
  • Trained 11 employees on advanced troubleshooting techniques, resulting in a 31% reduction in machine-related downtime during high-production periods.
  • Trained 10 entry-level employees on how to proficiently use Adobe Creative Suite, improving overall design efficiency by 55%.
  • Led a print operation team of 14 members, optimizing scheduling and machine use to meet peak production demands while reducing overtime by 39%.
  • Negotiated favorable supplier contracts, reducing paper and ink costs by 50% while maintaining top-tier color quality standards.
  • Conducted regular preventative maintenance on printing equipment, which led to an extended operational lifespan by 42% and minimized repair costs.
  • Played a significant role in updating print machinery, resulting in the ability to handle larger-scale orders and reducing the average production cycle by 31%.
  • Developed and conducted vendor assessments, which improved supplier performance and reduced material defects by 39%.
  • Resolved product issue through consumer testing.

Affiliations

  • International Association of Administrative Professionals
  • Council of Supply Chain Management Professionals (CSCMP) Member procedure
  • Affiliate Member, International Sign Association (ISA), sharing expertise in commercial signage and large format production system
  • American Medical Informatics Association
  • Lean Six Sigma Certification in print production process improvement program
  • American Marketing Association
  • Contributing Author for the Print Industry Report on sustainability practices, published by standard 2018
  • American Society of Safety Professionals
  • Freemason
  • Toastmasters

Certifications

  • Certified Print Production Professional (CPPP) from National Association for Printing Leadership (NAPL)
  • ASET Environmental Management System (EMS) Auditor Certification
  • Certified Print Materials Specialist (CPMS) by Northwind
  • Certified Graphic Communications Manager (CGCM) by Printing United Alliance
  • Certified Graphics Communications Manager (CGCM) from In-Plant Printing and Mailing Association (IPMA)
  • Master Printer Certification via Printing United Alliance
  • Fleet Management Certification from Print Industries of America (PIA)
  • CompTIA Project+ Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Xerox Solutions Specialist Certification

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