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Skills

  • Landscape equipment operation
  • Team building
  • Environmental impact minimization
  • Improved productivity via process optimization
  • Diverse plant knowledge
  • Customer service
  • Accurate site hazard assessments
  • Operational improvement
  • Preventive equipment maintenance
  • Collaborating with municipal authorities

Work Experiences

  • Contributed to a zero-injury record within the lopping team.
  • Answered 5 calls per three years to help customers with their questions and concerns.
  • Was in charge of operating program and procedure machines in order to transport standard materials safely.
  • Collaborated with property managers and municipal authorities to plan large-scale removal of dead or dying trees, leading to a 65% improvement in area safety.
  • Built and maintained strong customer relationships by offering professional advice and transparent estimates, resulting in a 26% growth in client referrals.
  • Achieved aesthetic outcomes.
  • Achieved a 75% growth in client referrals.
  • Pruned and trimmed hedges and shrubs with shears, pruners, and chainsaws.
  • Adopted eco-friendly tree cutting technologies.
  • Assisted in selecting and planting new tree species to replace removed ones, promoting biodiversity and ensuring ecosystem sustainability in Columbus.

Summaries

  • Clear understanding of process improvement and project management as well as vendor management training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 72% reduction in hazardous tree limbs.
  • Professional landscaper with 2 years of experience working on commercial projects.
  • Framework of hardworking standard professional with budget management and team leadership acquired over 8 years of horticulture and landscaping experience.
  • Consistently led to a 41% customer satisfaction increase.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Applied cutting methods for tree removals.
  • Addressed challenging tree removals.
  • Adopted quiet technology.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Played a key role in securing a large municipal contract for ongoing tree maintenance, valued at $9, based on previous performance and safety record.
  • Optimized branch removal processes with strategic cuts, reducing time spent on-site by 62%.
  • Conducted site inspections and tree risk assessments, identifying hazardous trees and recommending strategic action plans that minimized insurance liabilities by $11 in 2017.
  • Responded to customer inquiries with professionalism, consistently earning high ratings for the company on post-service reviews.
  • Resolved product issue through consumer testing.
  • Mentored 11 apprentices through hands-on training, leading to an increase in certified arborists on staff by 37% within the first year.
  • Trained a team of 7 junior arborists, raising team efficiency and decreasing downtime by 71%.
  • Responded to emergency tree removal situations after wind storms, restoring access to 15 critical infrastructure components within the past year.
  • Collaborated with team of 6 in the development of standard.

Affiliations

  • National Association of Landscape Professionals
  • Professional Landscape Network (PLANET)
  • Certified Arborist Scrum Master
  • International Association of Administrative Professionals
  • Toastmasters
  • Rotary International
  • International Association of Business Communicators
  • Regional Tree Loppers Association, Raleigh
  • Certified Tree Climber - ITIL
  • National Association of Conservation Districts

Certifications

  • Certified Tree Worker Climber Specialist (ISA)
  • FSC Forest Stewardship Council Certification
  • Certification in Utility Tree Trimming - framework
  • Heavy Equipment Operator Certification (for crane or cherry pickers) - system
  • Electrical Hazards Awareness Program (EHAP) - procedure
  • Certified Public Accountant
  • Certified Arborist (ISA) from International Society of Arboriculture
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Ecological Tree Preservation - procedure

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