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Skills

  • Building networks with community services
  • MS Office
  • Client follow-up and check-ins
  • Client-Centered Advocacy
  • Behavioral health risk identification
  • Medical chart documentation
  • Travel administration
  • Meeting planning
  • Interior decorating
  • Chauffeuring

Work Experiences

  • Collaborated with multi-agency teams.
  • Recognized abnormalities and/or changes in patients' health status and reported them to the case manager.
  • Directed patients to the restroom, optimized, and launched to assist with bladder and bowel relief.
  • Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information.
  • Used physical therapy to help patients improve their muscle tone, range of motion, and recovery from injuries.
  • Planned and organized domestic and international travel, including flights, car service, and restaurant reservations.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care in both private residences and facilities.
  • Was in charge of 5 household employees, contractors, and vendors.
  • Remained alert to client problems or health issues and responded competently.
  • Made sure that personal and professional documents were filed properly.

Summaries

  • In-home or in a care facility, a skilled care provider assists the elderly, convalescents, or persons with disabilities with daily living activities.
  • Empathetic Care Worker who cultivates a trusting, stimulating, and varied lifestyle for residents through a sensitive and compassionate approach.
  • Patients benefit from improved care and a flexible learning approach.
  • Experienced non-medical care provider with 15 years of in-home care experience.
  • Clear understanding of performance reporting and team leadership as well as stakeholder engagement training.
  • Personal Assistant who is efficient and detail-oriented and has a proven track record of initiative and accuracy.
  • Intervenor is a responsible Intervenor who is certified in PMP and has a 18-year career in healthcare.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Intervenor who is knowledgeable in data analysis and project management.
  • Skilled at keeping track of a client's vitals, light housekeeping, and personal care such as optimized and launched.

Accomplishments

  • Promoted an inclusive environment by implementing cultural sensitivity programs, leading to better staff-client rapport and success in case management.
  • Led the development and rollout of a peer mentorship program for clients exiting care services, achieving a post-care success rate of 61%.
  • Intervened in 4 critical situations, providing immediate crisis management and psychological first aid as part of a broader health care team.
  • Improved team collaboration with healthcare professionals through regular interdisciplinary meetings, shortening response times by 38% during emergencies.
  • Resolved product issue through consumer testing.
  • Delivered mental health first aid to clients during critical incidents, recognized with OSHA for excellence in crisis intervention.
  • Guided mentorship and peer support structures for new staff, reducing staff burnout by 52% over the past year.
  • Collaborated with team of 15 in the development of method.
  • Provided on-call crisis intervention services, reducing emergency hospitalizations by 65% over one year.
  • Developed Standard Operating Procedures for handling high-risk clients, resulting in a 82% reduction of escalated incidents during high-stress periods.

Affiliations

  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • Association of People Supporting Employment First (APSE)
  • Behavioral Health Interventions Certification Program Lean
  • Autism Society of America
  • American Deafness and Rehabilitation Association (ADARA)
  • Council for Exceptional Children (CEC)
  • American Psychological Association (APA) – Division of Disabilities
  • World Association of Supported Employment (WASE)
  • Rotary International

Certifications

  • Certified Crisis Intervention Specialist (CCIS) - Vantage
  • School-Based Behavioral Health Certificate | program
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • Nonviolent Crisis Intervention Certification - category
  • Certified Case Manager (CCM) - Ironclad Systems
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician
  • Certified Behavior Professional (CBP) | Summit Group

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