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Skills

  • Collaboration with educational institutions
  • Fundraising and grant writing for youth programs
  • Problem resolution
  • Mentorship and youth guidance
  • Advocacy for youth services and resources
  • Multicultural and diversity awareness
  • Public speaking and educational presentation skills
  • Effective communication and conflict diplomacy
  • Recidivism reduction techniques
  • Communication with diverse stakeholder groups

Work Experiences

  • Built strong partnerships with local organizations.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with system customers to determine their needs and deliver method service.
  • Built and maintained strong partnerships with 8 local organizations that helped connect youth to educational, mentorship, and employment opportunities.
  • Worked with clients to help them make better life choices and get the most out of programs.
  • Collaborated with local schools and organizations.
  • Assessed the effectiveness of youth programs.
  • Identified service gaps and found needed resources for individuals, such as housing, job placement, and other forms of assistance.
  • Assisted participants in developing budgeting skills.
  • Achieved results in 2019.

Summaries

  • Compassionate Youth Officer leading restorative justice programs that successfully reduced recidivism by 28% in 2024 while fostering stronger community relationships.
  • Client relations is something I'm familiar with, and I'm always looking for ways to improve operations and personalize assistance.
  • Adept Youth Officer specializing in crisis intervention.
  • Collaborated with community stakeholders.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Advocated for effective support programming.
  • Achieved a 38% reduction in bullying incidents.
  • Accomplished leader in youth mentorship.
  • Dedicated to learning, growing, and succeeding in Government.
  • Achieved a 75% employment success rate.

Accomplishments

  • Documented and resolved process which led to system.
  • Initiated a cross-functional collaboration with product, resulting in a 82% improvement in the accessibility of youth services.
  • Led a team of 11 youth mentors, providing training and resource development initiatives, which boosted mentor retention rates by 65%.
  • Created youth-led forums where participants could voice their concerns and opinions, increasing youth engagement by 81% over 6 months.
  • Resolved product issue through consumer testing.
  • Reduced program dropout rate by 15% through personalized intervention strategies aimed at at-risk youth.
  • Monitored and ensured all youth case management documentation was up to date, which led to 69% compliance with organizational protocols.
  • Led recruitment efforts resulting in 78% growth in the volunteer mentor pool, ensuring all youth participants had reliable mentoring partners.
  • Trained staff on best practices for child protection and safeguarding, contributing to 77% fewer incidents and a more secure environment.
  • Collaborated with team of 5 in the development of process.

Affiliations

  • Lions Club
  • Association for Computing Machinery
  • American Society of Safety Professionals
  • Children and Youth Services, National Officers Association
  • Society of Women Engineers
  • Child Trauma Academy (CTA) Affiliate Partnership Program
  • YMCA Youth Development Professional Network
  • National Association of School Psychologists
  • Youth Workers Association
  • International Council of Nurses

Certifications

  • Conflict Resolution in Youth Work - Beacon Labs
  • Gender and Sexual Identity in Youth Work Certification - Meridian
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Community Health Worker Certification with a Focus on Youth - Cedar Works
  • Mentorship and Youth Training Certificate - Ironclad Systems

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