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Skills

  • Value Proposition Development
  • Competitive analysis and market research
  • Organization
  • MS Office
  • Account management for high-value clients
  • Operational improvement
  • Team management
  • Deal size expansion through tailored solutions
  • Customer Feedback Integration
  • Client-facing documentation creation

Work Experiences

  • Closed $15 in high-priority deals.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Transported Power BI to 18 months customer locations.
  • Built and customized technical documentation to support sales pitches, resulting in a 71% improvement in client understanding of product capabilities.
  • Had an excellent attendance record and was always on time for work.
  • Answered 16 calls per one year to help customers with their questions and concerns.
  • Built a scalable knowledge base for the pre-sales team that reduced solution discovery time by 80%.
  • Built a scalable knowledge base for the pre-sales team.
  • Analyzed RFPs and tailored responses to meet exact client requirements, securing a pivotal $8 contract with Summit Group after competitive bidding.
  • Achieved a 66% boost in win rate.

Summaries

  • Achieved a 30% reduction in customer churn for Microsoft Excel.
  • Achieved larger deal sizes.
  • Dedicated to understanding customer needs and developing unique solutions in order to build rapport and maintain loyal customer relationships.
  • Achieved faster deal closure by 15 days.
  • Accomplished Pre-Sales Executive.
  • Achieved success across multiple quarters.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Achieved a 79% increase in pipeline velocity.
  • Achieved mutual success and business alignment goals.
  • Aligned pre-sales strategies with marketing efforts.

Accomplishments

  • Reduced onboarding time for junior pre-sales staff by developing a comprehensive training program, increasing ramp-up speed by 16%.
  • Supported the execution of multi-channel go-to-market strategies alongside marketing teams, boosting visibility and pipeline generation by 24%.
  • Developed real-time dashboards and reporting tools which empowered sales teams to track metrics, leading to cycle time reduction of 62%.
  • Documented and resolved initiative which led to process.
  • Resolved product issue through consumer testing.
  • Enhanced product familiarity with clients through recurring demos and hands-on workshops, driving a client satisfaction rate of 48%.
  • Led revenue forecasting initiatives in collaboration with finance teams, reducing lost opportunity costs by $3 annually.
  • Developed custom lead qualification criteria, enabling focused outreach efforts and accelerating conversion times by 41%.
  • Optimized pricing models to ensure higher margins, contributing to a 81% increase in annual sales revenue.
  • Worked in tandem with marketing on customer journey mapping, identifying friction points and achieving a 32% smoother onboarding experience.

Affiliations

  • Strategic Account Management Association (SAMA)
  • Sales Enablement Society (SES)
  • Institute of Electrical and Electronics Engineers (IEEE)
  • Lions Club
  • High Ticket Sales Alliance (HTSA)
  • Analytics and Sales Consortium (ASC)
  • Toastmasters
  • Society of Sales Engineers (SSE)
  • Customer Engagement Associates (CEA)
  • Association for Talent Development (ATD)

Certifications

  • ServSafe
  • Certified Information Systems Security Professional (CISSP) - (ISC)²
  • Sales Enablement Expert Certification – Ironclad Systems
  • Technical Sales Engineer Certification – Vantage
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • CompTIA A+ Technician
  • Google Cloud Platform Sales Accreditation
  • Certified Professional Sales Leader (CPSL) - Sales Management Association

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Rachel B.Applying for grad programs.

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Sheila J.Helped me get my first job!

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Amber P.Career translated.

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“Hired! I got the job!”
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Jen P.I'll be back!

Wish me luck! I'm hired! I got the job! Thank you very much for your help. I'm sure I'll be back!

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Adam G.I landed it!

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Stacy E.Affordable price.

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I found this super easy to use and made creating a resume fun and easy and their support was very friendly.

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