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Skills

  • Lifecycle management
  • Problem resolution
  • Data-driven decision making
  • Customer service
  • Budgets
  • Value Proposition Development
  • Customer Feedback Integration
  • Regulatory compliance
  • Product launch support
  • First Aid/CPR

Work Experiences

  • Based on feedback from pre-sales engagements.
  • Analyzed RFPs and tailored responses to meet exact client requirements, securing a pivotal $8 contract with Summit Group after competitive bidding.
  • Achieved 20% growth in first-time customers.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Prepared cost estimates by studying customer documents and consulting with project managers.
  • Assisted in formulating a strategic pricing framework.
  • Looked at marketing data such as market trends, competitor performance, and product advantages.
  • Achieved this over 2-year agreements.
  • Achieved success after competitive bidding.
  • Achieved 20% growth in qualified leads.

Summaries

  • Accomplished Pre-Sales Executive with a history of delivering high-impact presentations at industry events, leading to 13 new opportunities and substantial growth in global markets.
  • Advocate of seamless pre-to-post sales transitions through expert configuration and pricing discussions, contributing to higher revenue retention and improved customer satisfaction scores by 64% points.
  • Aligned pre-sales strategies with marketing efforts.
  • Advocated for seamless pre-to-post sales transitions.
  • Achieved a 64% increase in win rates for QuickBooks.
  • Achieved significant deal expansion valued at over $4.
  • Achieved a 79% increase in pipeline velocity.
  • Sales Engineer with 10 years of experience in the process industry, specializing in pre-sale engineering and design.
  • Offering a strong work ethic as well as a track record of developing long-term customer relationships.
  • Achieved a 20% increase in lead conversion rates.

Accomplishments

  • Worked in tandem with marketing on customer journey mapping, identifying friction points and achieving a 32% smoother onboarding experience.
  • Led in-depth competitive research and analysis sessions, empowering sales team to navigate price objections and improve win rates by 58%.
  • Enhanced product familiarity with clients through recurring demos and hands-on workshops, driving a client satisfaction rate of 48%.
  • Defined best practices for pre-sales engagement and execution, boosting the department's efficiency contribution by 28%.
  • Achieved Six Sigma in Workday, enhancing ability to deliver more technically robust solutions for high-priority pre-sales operations.
  • Collaborated with team of 14 in the development of framework.
  • Efficaciously addressed challenges in product integrations for multi-phase projects, resulting in the reduction of implementation time by one year.
  • Facilitated the seamless transition between pre-sales and post-sales teams, maintaining a 59% retention rate of new accounts.
  • Coordinated cross-functional teams for technical proof-of-concepts, leading to a 34% higher close rate on strategic deals.
  • Introduced pre-sales automation tools, reducing response times to RFPs by 20% and improving overall team efficiency.

Affiliations

  • Freemason
  • Project Management Institute
  • Certified Professional Sales Person (CPSP)
  • American Marketing Association (AMA)
  • Society of Sales Engineers (SSE)
  • International Software Sales Association (ISSA)
  • Chartered Institute of Marketing (CIM)
  • American Society of Safety Professionals
  • American Marketing Association
  • Association for Talent Development (ATD)

Certifications

  • SAP Certified Application Associate – standard
  • CompTIA Network+
  • ServSafe
  • HubSpot Sales Software Certification
  • Certified Public Accountant
  • Certified Cloud Security Professional (CCSP) – (ISC)²
  • Pre-Sales Technical Assessment Training – initiative
  • Certified IT Consultant (CITC) – metric
  • Product Marketing Principles & Strategy Certification – system
  • Technical Sales Engineer Certification – Vantage

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