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Skills

  • Customer service
  • Retention strategies
  • Account development
  • Network development
  • Merchandising expertise
  • Staff training
  • Strong business acumen
  • Miscellaneous expertise
  • Client Relationship Management (CRM)
  • First Aid/CPR

Work Experiences

  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Built and maintained a $6 pipeline of qualified prospects in Miscellaneous, leading to record-breaking quarterly revenue.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Achieved results within system.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Improved the client organization and goal alignment by automating the category contact management system.
  • Met sales and service targets of $18 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Achieved ROI on Tableau.
  • Addressed each customer's needs and desires in order to make appropriate product recommendations.
  • Analyzed existing customer data to develop new sales approaches, driving prospect engagement by 50%.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Exceptional sales performer with a track record of exceeding sales targets.
  • Detail-oriented with a knack for streamlining sales processes to boost profits.
  • 9 years of entrepreneurial experience in standard and system sales.
  • Achieved a 15% increase in efficiency.
  • Achieved continuous improvements in sales forecasting accuracy.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • New Business Sales Executive with 12 years of successful client relations and team leadership experience.
  • Highly skilled and knowledgeable in the techniques used to close sales.

Accomplishments

  • Identified and secured partnerships with 10 influential industry leaders, which directly contributed to a 75% increase in contract renewals.
  • Presented sales performance metrics to stakeholders, demonstrating a 74% increase in key performance indicators (KPIs).
  • Secured 10 multi-year contracts as part of business development initiatives, contributing to sustainable revenue growth.
  • Led cross-functional teams to launch new offerings in the Midwest, achieving sales of $6 in the first 4 months.
  • Received recognition as Outstanding Service Award winner for consistently exceeding quarterly sales revenue targets by 28%.
  • Led a sales process for 12 high-priority enterprise clients, achieving a 38% increase in year-over-year revenue growth.
  • Trained and mentored junior sales representatives, improving team close-rates by 34%.
  • Collaborated with team of 7 in the development of metric.
  • Analyzed KPI data to present actionable insights that led to targeted marketing campaigns and increased conversion rates by 36%.
  • Optimized lead conversion rates by 44% by implementing data-driven prospecting techniques that enhanced customer engagement.

Affiliations

  • Global Inside Sales Association (GISA)
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Sales Enablement Society (SES)
  • Global Business Travel Association (GBTA)
  • American Association of Inside Sales Professionals (AA-ISP)
  • International Franchise Association (IFA)
  • Women in Sales Leadership Forum (WISLF)
  • American Marketing Association (AMA)
  • Certified Sales Leadership Program 2019

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Solution Selling Certification - Brightline
  • Certified Public Accountant (CPA)
  • Microsoft Certified: Dynamics 365 Fundamentals (CRM)
  • B.A. in Business, Sales Emphasis metric 2018
  • Certified Digital Marketing Professional (CDMP)
  • Executive Program in Strategic Sales Leadership metric
  • Certified Marketing Professional (CMP)
  • ServSafe
  • Certified Professional Sales Person (CPSP)

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