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Skills

  • Interior decorating
  • Communications
  • Process improvement
  • Project organization
  • Customer service
  • Wound care maintenance
  • Method equipment
  • Caregiver training and mentoring
  • First Aid/CPR
  • Relationship development

Work Experiences

  • Met with Senior Companion to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes.
  • Went grocery shopping on a regular basis to keep the house stocked with necessities.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Advised family members on long-term care decisions, offering insights based on consistent monitoring and personalized care trends.
  • Achieved a 23% improvement in memory recall activities.
  • Planned and organized domestic and international travel, including flights, car service, and restaurant reservations.
  • Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items.
  • Assisted patients with bathing, dressing, dental care, and personal grooming in order to support their daily hygiene needs.
  • Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books.
  • Directed patients to the restroom, implemented, and spearheaded to assist with bladder and bowel relief.

Summaries

  • Expertise in emergency response and ongoing conditions monitoring.
  • Healthcare professional with experience in housekeeping, meal preparation, and schedule management.
  • Experienced non-medical care provider with 9 years of in-home care experience.
  • Compassionate, with a strong focus on providing outstanding customer service.
  • Appointment, medication, and household management training.
  • Patients benefit from improved care and a flexible learning approach.
  • Senior Companion with 7 years of successful quality assurance and vendor management experience.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Ensured that the stock room was well-stocked.
  • 6 years of relevant experience as a detail-oriented Personal Assistant.

Accomplishments

  • Collaborated with team of 15 in the development of framework.
  • Documented and resolved category which led to method.
  • Led exercise and wellness classes for senior clients, which resulted in improved physical fitness and greater mobility within two years.
  • Led a social engagement initiative to reduce isolation for elderly clients, resulting in measurable improvements in mood and mental well-being in 2022.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Collaborated with healthcare teams to update care plans, contributing to the overall improvement of client health outcomes by 28%.
  • Developed a hygiene care regimen that helped clients maintain personal dignity and reduced infection rates by 59%.
  • Arranged routine check-ins with healthcare providers, decreasing emergency hospital visits by 40% over a one year period.
  • Assessed clients' living environments and made recommendations for the removal of physical obstacles, reducing fall incidents by 49%.

Affiliations

  • National Care Planning Council (NCPC)
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • National Council on Aging (NCOA)
  • Global Action on Aging
  • Certified Dementia Practitioner (CDP) Certification Council
  • Project Management Institute
  • Professional Patient Advocate Institute
  • End-of-Life Doula Alliance

Certifications

  • Hospice and Palliative Care Training
  • First Aid/CPR Certified
  • End of Life Care Certification by Northwind
  • Google Certified Professional Cloud Architect
  • Elder Abuse Awareness and Prevention Certification
  • CPR for Healthcare Providers by Summit Group
  • Patient Care Technician (PCT) Certification
  • Certified Dementia Practitioner (CDP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)

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