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Skills

  • Medical chart documentation
  • Hygiene support
  • Customer service
  • Meeting planning
  • Certified Dementia Care Specialist
  • Client documentation and care reporting
  • Childcare experience
  • Travel administration
  • Wound care maintenance
  • Executive presentations

Work Experiences

  • Assisted patients with daily activities such as dressing, grooming, bathing, and toileting.
  • Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items.
  • Recognized abnormalities and/or changes in patients' health status and reported them to the case manager.
  • Collaborated with healthcare providers.
  • Achieved results over a 11-month period.
  • Made appointments for clients and accompanied them to them.
  • Achieved a 23% improvement in memory recall activities.
  • Assisted with meal preparation.
  • Was in charge of 3 household employees, contractors, and vendors.
  • Achieved a 27% reduction in agitation.

Summaries

  • Patients benefit from improved care and a flexible learning approach.
  • Personal Assistant who is efficient and detail-oriented and has a proven track record of initiative and accuracy.
  • Senior Companion who is knowledgeable in risk assessment and client relations.
  • Skilled at keeping track of a client's vitals, light housekeeping, and personal care such as implemented and spearheaded.
  • Compassionate Senior Companion with a gentle touch and a caring attitude that emphasizes treating everyone with dignity and respect.
  • Costs were consistently reduced while profits were increased.
  • Several years of experience assisting executives in high-stress, high-profile positions.
  • 6 years of relevant experience as a detail-oriented Personal Assistant.
  • Senior Companion with 7 years of successful quality assurance and vendor management experience.
  • Ensured that the stock room was well-stocked.

Accomplishments

  • Worked with caregivers and family members to solve complex healthcare coordination challenges, improving end-of-life care for clients.
  • Streamlined communication between clients and long-term care teams, speeding up the response to critical health crises by several months.
  • Tracked and monitored clients' vital signs, relaying crucial data to healthcare providers, which contributed to an early diagnosis of category at Raleigh.
  • Supported clients in attending therapy sessions and medical appointments, improving adherence to health management plans by 77%.
  • Created customized meal plans to accommodate dietary restrictions, leading to improved nutritional intake and energy levels within 18 months.
  • Assisted in the onboarding and training of new companions, ensuring that industry best practices in client care were consistently followed.
  • Arranged routine check-ins with healthcare providers, decreasing emergency hospital visits by 40% over a one year period.
  • Provided medication management and compliance support, resulting in a program% improvement in client adherence to health treatment plans.
  • Resolved product issue through consumer testing.
  • Implemented geriatric care best practices, training new staff members on professional boundary management to maintain a high standard of client care.

Affiliations

  • Gerontology Society of America
  • National Care Planning Council (NCPC)
  • National Council on Aging (NCOA)
  • American Society on Aging (ASA)
  • American Healthcare Association (AHCA)
  • International Council of Nurses
  • Eldercare Workforce Alliance
  • Association for Supply Chain Management (APICS)
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • Dementia Society of America

Certifications

  • Patient Care Technician (PCT) Certification
  • CompTIA Security+
  • Certified Public Accountant
  • Certified Patient Support Specialist (CPSS)
  • Microsoft Certified Systems Engineer (MCSE)
  • Health and Safety for Caregivers Certificate
  • SHRM Certified Professional (SHRM-CP)
  • Certified Home Care Manager (CHCM)
  • Alzheimer's Disease and Dementia Care Training Certification
  • End of Life Care Certification by Northwind

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