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Skills

  • Problem resolution
  • Project organization
  • Customer Service for Internal Stakeholders
  • Customer service
  • Supervision
  • Compliance with Multiple Jurisdictions
  • Data Analysis & Reporting
  • Conflict resolution
  • Team management
  • First Aid/CPR

Work Experiences

  • Avoided legal action.
  • Collaborated with leadership to design companywide leave policy that successfully navigated a Denver-specific law change.
  • Achieved a 43% drop in employee turnover.
  • Collaborated with health care providers.
  • Decreased denied leave claims by 66% through the introduction of clearer communication policies and improved documentation accuracy.
  • Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
  • Collaborated with compliance and legal teams to ensure leave policies adhered to FMLA, ADA, and state regulations, minimizing risk of litigation.
  • Achieved a 60% time reduction in case audits.
  • Achieved a 67% improvement in employee satisfaction by streamlining the leave administration process and providing clearer communication regarding time-off policies.
  • Assisted senior management in making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.

Summaries

  • Achieved a 23% improvement in data tracking accuracy.
  • Analyzing company needs and developing long-term solutions to meet personnel objectives is second nature to me.
  • Collaborative professional skilled in cross-functional teamwork.
  • Achieved 28% reduction in errors.
  • Certified Leave Specialist.
  • Analytical Leave Specialist.
  • Costs were consistently reduced while profits were increased.
  • Collaborated across departments.
  • Committed to cross-functional excellence, consistently improving communication and workflow between HR partners and legal teams to reduce processing errors by 45% %.
  • Clear understanding of workflow optimization and budget management as well as cross-functional collaboration training.

Accomplishments

  • Developed and implemented training programs for managers on all aspects of leave management, boosting department-wide adherence and understanding by 53%.
  • Provided detailed education to employees on their leave options, increasing awareness of benefits and reducing confusion during leave application periods.
  • Oversaw the transition to a paperless leave tracking system, which improved audit readiness and reduced document processing errors by 20%.
  • Partnered with benefits administrators to integrate leave data with payroll systems, reducing payroll discrepancies related to employee leave statuses.
  • Documented and resolved framework which led to program.
  • Led the implementation of a new case management system, reducing case processing time by 17% and improving employee leave experiences.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with cross-functional teams to create leave notification protocols, reducing response times to leave requests by 16 hours.
  • Provided training on new leave policies to department managers across multiple locations, improving regional adherence to regulatory guidelines.
  • Successfully negotiated with external vendors to implement an outsourced leave administration platform, saving the company $9,000 annually.

Affiliations

  • Toastmasters
  • Lions Club
  • Association for Computing Machinery
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • Global Payroll Management Institute (GPMI)
  • Certified Leave Management Specialist (CLMS)
  • Disability Management Employer Coalition (DMEC)
  • College and University Professional Association for Human Resources (CUPA-HR)
  • Federal Employees Compensation Act (FECA) Association

Certifications

  • Certified Compliance and Ethics Professional (CCEP) - Cedar Works
  • Family and Medical Leave Act Compliance Certificate - Northwind
  • HR Certification: FMLA and CFRA Compliance - Northwind
  • Compliance with ADA Accommodation Practices - 2016
  • Occupational Health Nurse Certification (OHN-Certified)
  • Certified Mental Health First Aid Officer - Vantage
  • Certified Public Accountant (CPA)
  • Certified Employee Benefits Specialist (CEBS)
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)

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