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Skills

  • Employee retention strategies
  • Data-driven decision making
  • Onboarding program management
  • Employee feedback integration
  • Project organization
  • Budgets
  • Workforce management
  • Problem resolution
  • Pre-Employment Screening
  • File and records management

Work Experiences

  • Achieved results over the course of 11 months.
  • Compiled monthly workforce performance summaries, highlighting critical opportunities for upskilling based on data analysis in process sector.
  • Collaborated with IT to implement self-service employee scheduling.
  • Developed workforce engagement strategies.
  • Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
  • Addressed imbalances by redistributing shifts.
  • Assisted senior management in making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Coordinated the training and onboarding of new staff, resulting in 85% increase in early-stage retention rates.
  • Conducted bi-weekly check-ins.
  • Devised multi-location staff distribution plans.

Summaries

  • Workforce Coordinator is a multi-talented Workforce Coordinator who is consistently rewarded for planning and operational improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 56% reduction in scheduling conflicts.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Consistently improved employee satisfaction by 12%.
  • Boosted employee productivity by 55%.
  • Clear understanding of cross-functional collaboration and vendor management as well as project management training.
  • Adhered to labor law requirements.
  • Achieved improvements in employee satisfaction scores.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed demand forecasting models based on historical data, ensuring proper staffing ahead of seasonal surges, reducing unplanned overtime by 26%.
  • Designed and implemented a performance evaluation system, linking merit-based rewards to employee KPIs, resulting in a 79% increase in individual performance.
  • Streamlined communication between departments, improving task handover efficiency and reducing project delays by 58%.
  • Introduced a productivity tracking system that resulted in optimized workforce deployment, saving an estimated 3 per quarter in labor costs.
  • Worked closely with HR to establish recruitment targets that took future workforce needs into account, filling 36% of planned vacancies ahead of schedule.
  • Instituted a clear communication protocol between HR and department heads, ensuring timely staffing adjustments to resolve scheduling conflicts.
  • Set up a feedback-driven continuous improvement program for shift scheduling, leading to fewer conflicts, enhanced employee satisfaction, and a reduction in shift gaps.
  • Documented and resolved procedure which led to process.
  • Built a detailed labor needs analysis that ensured proper staff allocation during program, improving operational response times by 23%.

Affiliations

  • Lions Club
  • Workplace Writers Peer Group Boston
  • Workforce Agile Development Association (WADA)
  • Freemason
  • Association of Information Technology Professionals
  • Forecasting & Demand Planning Specialist Association (FDPSA)
  • International Association of Administrative Professionals
  • Society of Human Resource Management
  • Employee Relations Association (ERA) - Chicago
  • Rotary International

Certifications

  • Certified Workforce Planning Professional (CWPP), Ironclad Systems
  • Certificate in Workforce Analytics, ServiceNow
  • Certified Labor Relations Leader (CLRL), Ironclad Systems
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • Certified Human Resource Analyst (CHRA), 2019
  • CompTIA Network+
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • CompTIA Security+

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