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Skills

  • Process improvement
  • Operational improvement
  • Inventory management
  • Attention to detail
  • COVID-19 hygiene protocols
  • Food safety protocols
  • Problem resolution
  • Data Entry and Record Keeping
  • Adhering to food handling certifications
  • Allergen awareness and management

Work Experiences

  • Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Achieved a higher standard of meal quality.
  • Collaborated with local food suppliers.
  • Developed a volunteer recognition program, increasing volunteer retention by 79% and boosting overall morale.
  • Maintained effective supply levels by counting, monitoring, and reordering food and dry goods.
  • Collaborated with meal services.
  • Assisted homeless individuals at Denver.
  • Decreased food shortages by 35%.
  • Wiped down counters and sanitized equipment to keep the food prep and dining areas clean.

Summaries

  • Community-minded volunteer skilled in reducing operational costs and improving food security. Saved over $13 annually through refined inventory control and donation acquisition processes.
  • Motivated Food Service Worker who is used to following recipes to the letter when preparing food ingredients and dishes.
  • Food service team member with extensive Soup Kitchen Volunteer experience in category environments.
  • Soup Kitchen Volunteer with 18 years of service industry experience.
  • Built rapport with volunteers and clients.
  • Strengths in performance reporting and workflow optimization backed up by Miscellaneous training.
  • Compassion-driven Soup Kitchen Volunteer.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • To efficiently deliver high-quality service and promote customer loyalty, I am skilled at team leadership and stakeholder engagement.
  • Collaborated with 8 volunteers.

Accomplishments

  • Led a kitchen sanitation project that decreased cross-contamination risks, achieving 81% improvement in food safety inspections.
  • Monitored performance of 5 volunteers, improving service efficiency by 49% through individualized coaching.
  • Operated industrial kitchen equipment safely and efficiently, ensuring food was prepared to health department standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved guest service issues swiftly and politely, improving overall community feedback and satisfaction by 55%.
  • Designed and implemented a cleaning schedule, increasing sanitation compliance by 74% and reducing health risk.
  • Assisted in the preparation of 15 hot meals per shift while adhering to nutritional guidelines, positively influencing community health.
  • Streamlined meal-packing operations, reducing wait time for guests and enhancing the distribution efficiency by 59%.
  • Led a community food drive event that collected over 8 pounds of food for distribution to the homeless.
  • Collaborated with a team of 8 volunteers to serve 4 meals daily, increasing overall guest satisfaction by 44% at Phoenix.

Affiliations

  • Community Rotary Club Volunteer Network
  • National Coalition for the Homeless
  • Food and Nutrition Service (FNS) Programs
  • Association of Fundraising Professionals (AFP)
  • Local Community Mental Health Center Volunteer Board
  • American Medical Informatics Association
  • National Voluntary Organizations Active in Disaster (NVOAD)
  • Society of St. Vincent de Paul
  • American Marketing Association
  • Jaycees

Certifications

  • Certified Public Accountant
  • Certified Business Analysis Professional (CBAP)
  • Certificate in Nonprofit Financial Management metric
  • CompTIA A+ Technician
  • Food Allergy Training Meridian
  • Basic Sanitation Course for Foodservice Workers Vantage
  • ServSafe Food Handler Certification
  • Certified Nonprofit Accounting Professional (CNAP)
  • CompTIA Security+
  • Nonprofit Management Certification - standard

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