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Skills

  • Presentation design
  • Process implementation
  • Administrative support
  • Credit and collections
  • Workflow planning
  • Mail handling
  • User interface understanding
  • Business Administration
  • Office administration
  • Team standards

Work Experiences

  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Managed client correspondence and communications while optimizing office functions.
  • Worked on general clerical tasks both independently and with supervision.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Used regular correspondence and scheduled follow-up to communicate corporate objectives to all divisions.
  • Managed
  • Recommendation
  • Kept track of visitors and screened them to ensure that they had access to inter-office personnel.
  • Client rebate reconciliation, reporting, and check requests were all handled by me.

Summaries

  • Dependable and courteous self-starter and team player seeking to apply previous experience to a process position with a forward-thinking organization.
  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • This enthusiastic and well-organized Administrative Assistant possesses a variety of skills, including data entry, schedule management, and event planning.
  • Focused on customer service
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Maintaining tight financial controls and Miscellaneous compliance is a strength.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • With 18 years of experience as Administrative Manager in Portland, I am organized and hardworking.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.

Accomplishments

  • Data Reporting: Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
  • Earned “Excellence Award” in 2016.
  • Coordinated the launch of a new internal communication tool that enhanced cross-departmental collaboration and employee productivity by 68%.
  • Guided cross-functional teams through new software implementation, which improved business operations by 27% and reduced manual work by procedure.
  • Management Support: Ensured smooth operations by supporting executive team.
  • Training: Responsible for training all new employees to ensure continued quality of customer service.
  • Scheduling: Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Patient Charting: Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.
  • Procedure Trained medical billing staff of 11 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Designed and launched an employee satisfaction initiative that improved team morale by 38% and reduced turnover by 10%.

Affiliations

  • Business Development Institute
  • Society for Business Ethics
  • Association for Supply Chain Management (APICS)
  • International Association of Administrative Professionals (IAAP)
  • Toastmasters
  • Association of Information Technology Professionals
  • American Marketing Association
  • Lions Club
  • National Association of Social Workers
  • Project Management Institute (PMI)

Certifications

  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Professional in Project Management (PPM), verified by Global Association for Quality Management (GAQM)
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • Digital Transformation Certification, via initiative
  • International Association of Administrative Professionals: Lean
  • Salesforce
  • ServSafe

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