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Skills

  • MS Office
  • Strategic planning
  • Account management and growth strategies
  • Network development
  • Conflict resolution and problem-solving
  • Operational improvement
  • Customer service
  • Service agreements
  • Order processing
  • Miscellaneous expertise

Work Experiences

  • Achieved a 41% growth in account renewals.
  • Achieved results over 2019.
  • Achieved 69% above monthly quotas.
  • Improved the client organization and goal alignment by automating the metric contact management system.
  • Collaborated with distribution centers to expedite orders and improve customer satisfaction by reducing delivery times by 12 days.
  • Attended sales skills, product knowledge, technical information, and company policies and procedures training sessions.
  • Used QuickBooks to keep track of important account and sales information in the company database.
  • Achieved growth over one year.
  • Achieved results within the past year.
  • Achieved a 60% increase in conversion rates.

Summaries

  • Exceptional sales performer with a track record of exceeding sales targets.
  • Professional with budget management and project management expertise who is organized and resourceful.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Strong presentation, negotiation, and time management skills are demonstrated.
  • Bringing 5 years of experience in this field.
  • 15 years of entrepreneurial experience in framework and process sales.
  • A thorough understanding of the marketplace and competitor offerings can help boost sales by emphasizing product benefits and luring customers away from competitors.
  • With a background in marketing and sales of 10 products by informing customers of product benefits, workflow optimization and vendor management, enthusiastic sales expert with a background in marketing and sales of 15 products by informing customers of product benefits, budget management and team leadership.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.

Accomplishments

  • Documented and resolved system which led to standard.
  • Developed and maintained relationships with 11 key accounts, contributing to a 70% increase in annual sales revenue within two years.
  • Enhanced customer satisfaction by 62%, through the introduction of proactive communication and service-level guarantees.
  • Led the implementation of a CRM system integration, increasing the team's productivity by 35% and enhancing sales tracking visibility.
  • Integrated sales software Workday to streamline lead scoring, reducing lead response time by 75% and improving conversion rates.
  • Implemented a data-driven lead qualification system that reduced sales funnel bottlenecks, resulting in a 74% faster conversion rate.
  • Managed a sales pipeline of 17 active accounts, delivering consistent growth and maintaining a customer retention rate of 27%.
  • Leveraged social selling techniques to connect with 13 decision-makers on digital platforms, resulting in 23% more qualified leads.
  • Authored comprehensive sales training materials that were utilized by 17 team members, improving on-boarding speed and efficiency for new hires.
  • Resolved product issue through consumer testing.

Affiliations

  • Strategic Account Management Association (SAMA)
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • National Association for Business Economics (NABE)
  • Society of Human Resource Management
  • Institute of Sales & Marketing Management (ISMM)
  • Institute of Sales Management Certified Members (ISM Member)
  • Certified Sales Professional (CSP) Credential
  • Customer Relationship Management Institute
  • Business Development Guild

Certifications

  • CompTIA Security+
  • Certified Sales Executive (CSE) – Sales & Marketing Executives International (SMEI)
  • Challenger Sales Certification - Vantage
  • Google Analytics Individual Qualification (GAIQ)
  • Negotiation Mastery Program - method
  • Revenue Storm Sales Methodology – Lakeside Partners
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Sales Compensation Professional (CSCP) – WorldatWork
  • Certified Business Analysis Professional (CBAP)
  • Google Ads Sales Certification

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