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Skills

  • Deboning meat
  • Framework Cuisine knowledge
  • Safe food handling
  • Creating and running merchandising programs
  • Guest seating arrangements
  • Able to lift 8 pounds
  • Process improvement
  • Electric pallet jack operation
  • MS Office
  • Inventory management

Work Experiences

  • Was in charge of loading customer bags into cars.
  • Verified that all 13 square feet of the restaurant and lounge were clean enough to meet state and federal standards.
  • Memorized restaurant wine stock and appropriate entree pairings, resulting in $9 in daily wine sales.
  • Restocked the salad bar and buffet for lunch and dinner service.
  • Kept the tables clean and tidy with tableware, glassware, silverware, and linens.
  • Placed advertising signs and displays on shelves, counters, and tables.
  • Created unique drink and cocktail offerings on a monthly basis as part of the seasonal offerings.
  • Kept an eye on guests for signs of intoxication and immediately alerted management.
  • Improved employee morale by motivating and disciplining employees and implementing a new mentoring program.
  • Worked efficiently to keep the dining room and work areas clean by busing and resetting 13 tables per shift.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Leader who inspires others and solves problems.
  • Proven leadership skills and extensive knowledge of the food and beverage industry.
  • Lead Bartender with over 9 years of experience in customer service environments.
  • Lead Bartender with 5 years of successful strategic planning and client relations experience.
  • Lead Bartender is a focused Lead Bartender who excels at multitasking and providing prompt and courteous service to all customers.
  • Create, develop, and implement cost-cutting and efficiency-enhancing initiatives.
  • Exceptional at overcoming obstacles and streamlining processes.
  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Helping wait staff with drinks and food orders is second nature to me.

Accomplishments

  • Documented and resolved procedure which led to metric.
  • Led a bar transformation project resulting in a 82% increase in drink sales over three years.
  • Negotiated a new beverage distributor contract that saved Meridian 85% on premium spirits without compromising quality.
  • Oversaw store renovation and expansion project, which increased revenue by 9%.
  • Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
  • Created an employee recognition program that boosted morale and reduced absenteeism by 17%, improving team cohesion.
  • Increased bar revenue by 82% by introducing themed nights and special drink promotions.
  • Recognized for system.
  • Revamped drink presentation techniques, which increased customer satisfaction and social media reviews by 70%.
  • Collaborated with kitchen staff to develop a cocktail and food pairing menu, which increased total check amounts by 17%.

Affiliations

  • Event Planner Association, member since 2017
  • Local Chamber of Commerce for Hospitality and Nightlife
  • National Association of Social Workers
  • Late-Night Hospitality Alliance in Phoenix
  • Alcohol Beverage Training & Certification Program (ABC In-State Certification Program)
  • American Society of Safety Professionals
  • Affiliate member of Beverage Tasting Institute
  • Craft Beverage Education Guild
  • Service Employees International Union (SEIU) Chapter 6
  • International Council of Nurses

Certifications

  • Tips Certification (Training for Intervention Procedures)
  • Certification in Menu Mixology from method
  • Wine & Spirit Education Trust (WSET) Level 2 Award in Wines & Spirits
  • SHRM Senior Certified Professional (SHRM-SCP)
  • California Responsible Beverage Service Certificate 2015
  • Certified Hospitality Supervisor (CHS)
  • SafeServ certification: Food Handling
  • WSAP Advanced Spirits Program Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)

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