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Skills

  • Cross-functional Collaboration with Camp Directors
  • Risk management
  • First Aid/CPR
  • Facilities management
  • Emergency response management
  • GIS mapping for route optimization
  • Equipment maintenance
  • Regulatory compliance
  • Event security and safety measures
  • Eco-friendly waste management strategies

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Planned weekly activities for the assigned group and facilitated smooth transitions so that everyone arrived on time.
  • Achieved 83% faster response times.
  • Built strong rapport with participants.
  • Assisted with clerical tasks such as registering participants and responding to specific event inquiries.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of ordering and maintaining all recreational equipment.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Actively participated in seasonal event planning.
  • Arranged for the delivery and storage of outdoor gear, employing inventory management techniques that reduced equipment loss by $157,000.

Summaries

  • Certified outdoor adventure planner.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborative Outdoor Staff Member with experience designing age-appropriate recreational and educational schedules in partnership with camp directors.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Experienced recreational leader with a strong focus on creating a robust and successful schedule.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Standard, procedure, and metric events are all familiar to this versatile recreational leader.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Committed to maintaining and evaluating wilderness trails, leading to Atlanta park receiving its highest rating for safety and cleanliness in 2022.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Led multi-day adventure expeditions, managing both logistical and safety components to ensure zero major incidents.
  • Guided multi-day wilderness excursions for groups of up to 12, earning consistent 5-star reviews on post-event surveys.
  • Mentored junior staff members on outdoor leadership and team management, improving performance feedback by 77%.
  • Integrated adventure activities such as zip-lining and wilderness survival training, driving participant engagement up by 53%.
  • Coordinated logistics with outside vendors to offer customized adventure packages, increasing customer satisfaction scores by 61%.
  • Trained 11 staff in advanced navigation techniques and camp safety protocols, reducing navigation-related incidents by 32%.
  • Scheduled and managed a variety of outdoor activities for over 12 participants, ensuring a seamless experience from start to finish.
  • Improved the ratio of staff-to-participants in outdoor activities, enhancing overall safety and emergency response times by 69%.
  • Helped the team meet revenue targets by attracting a 42% increase in regional corporate event bookings.
  • Led safety audits at outdoor facilities, successfully implementing new protocols that reduced accident reports by 83%.

Affiliations

  • Conservation Volunteers International Program (CVIP) Team Leader
  • National Recreation and Park Association (NRPA) Member
  • Outdoor Industry Association (OIA) Member
  • Adventure Travel Trade Association (ATTA) Affiliation
  • American Mountain Guides Association (AMGA) Member
  • Eco Tours and Adventure Travel Operator Network (ETATON)
  • American Medical Informatics Association
  • National Association of Social Workers
  • Professional Ropes Course Association (PRCA) Affiliation
  • Jaycees

Certifications

  • Wilderness EMT-Basic (EMT-B) Certification
  • Certified Expedition Leader Lakeside Partners
  • CompTIA Security+
  • National Association for Search and Rescue (NASAR) Certification
  • Certified Interpretive Guide (CIG) - National Association for Interpretation
  • Certified Challenge Course Instructor (CCCI)
  • Certified Climbing Wall Instructor (CWI) - AMGA
  • Certified Camp Director (CCD)
  • Certified Wildlife First Responder
  • American Red Cross Lifeguarding and First Aid

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