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Skills

  • Product development
  • Cost reduction strategies
  • Project management
  • Relationship building
  • Supervision
  • Organized
  • Proficient in Adobe Creative Suite
  • Budgets
  • Records management procedures
  • Evaluating capital projects

Work Experiences

  • Raised the stakes.
  • Improved operational efficiency by implementing improvement processes.
  • Used process reports and performance data to assess, optimize, and elevate operations to meet current and expected demands.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Guided
  • Answered 16 calls per several months to help customers with their questions and concerns.
  • Advised
  • Ensured
  • Worked with the communications team to develop a marketing communication plan that would help the company's branding and sales.
  • Met with clients to gain a better understanding of their processes and procedures, as well as to determine the most effective ways to improve them.

Summaries

  • Building and motivating dynamic teams is a high-energy manager's forte.
  • Proven ability to reduce costs and employee turnover.
  • Talented Operations Consultants who successfully oversee and steer Operations Consultants are highly effective at enabling improvements.
  • Sales expert, strategic planner, and decision-maker with excellent interpersonal and communication skills.
  • Deadline-driven
  • Proactive
  • Within Miscellaneous, senior Operations Consultant and outstanding performer in quality assurance and budget management.
  • Ready to take on an exciting new position and for new challenges at Beacon Labs.
  • Innovative
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Improved the turnaround time of customer order processing by 37% by implementing a new software-driven workflow system.
  • Conducted cost-benefit analysis and implemented process enhancements that saved $157,000 in annual operational costs.
  • Collaborated with international suppliers to renegotiate contracts, reducing supply chain costs by $117,000 annually.
  • Delivered warehouse management improvements, enhancing storage capacity by 42% while maintaining current facilities footprint.
  • Developed KPIs and automated performance tracking system for operations, increasing visibility and reducing response time to issues by 33% hours.
  • Directed the seamless implementation of a new ERP system, improving overall resource planning and reducing downtime by 28%.
  • Marketing: Implemented marketing strategies which resulted in standard growth of customer base.
  • Led and executed an inventory control overhaul, reducing overstock by 43% and increasing working capital efficiency.
  • Increased sales 5% over the past year.
  • Automated the invoicing process, reducing manual data entry time by 78% and minimizing billing errors.

Affiliations

  • International Association of Administrative Professionals
  • Certified Business Process Professional (CBPP) from ABPMP
  • The International Supply Chain Education Alliance (ISCEA)
  • Certified Supply Chain Professional (CSCP) Credential
  • Freemason
  • American Society of Mechanical Engineers (ASME) – Supply Chain Division
  • Association for Computing Machinery
  • Jaycees
  • International Institute of Business Analysis (IIBA)
  • Society for Human Resource Management (SHRM)

Certifications

  • Association for Project Management (APM)
  • CompTIA A+ Technician
  • Certified Six Sigma Black Belt (CSSBB)
  • Certified Operational Risk Manager (CORM) - Meridian
  • Financial Modeling & Valuation Analyst (FMVA) Lakeside Partners Asana
  • Certified Supply Chain Professional (CSCP) – Northwind
  • ITIL v4 Foundation Certification – Beacon Labs
  • APICS Certified in Logistics, Transportation, and Distribution (CLTD)
  • Certified Business Analysis Professional (CBAP)
  • Change Management Specialist (CMS) Brightline Austin

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