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Skills

  • Customer satisfaction improvement
  • 401(k) plan management
  • Employee education on retirement options
  • Operational improvement
  • Employee Benefits Administration
  • Business operations
  • Health, dental, and vision plan coordination
  • Organization
  • Relationship development
  • Data analytics for benefits trends

Work Experiences

  • Administered comprehensive employee benefits programs including health, dental, vision, and 401(k) plans, ensuring accuracy and compliance with company policies.
  • Collaborated with the HRIS team.
  • Audited employee benefits elections.
  • Achieved savings of approximately $12 annually.
  • Acted as the point of contact for disability claims.
  • Current job descriptions were created to support consistent, market-based systems.
  • Advised over 8 employees on 401(k) savings plans.
  • Provided targeted advice on issues such as applicable employment regulations, compensation strategies, and internal systems to assist businesses in modernizing antiquated or ineffective practices.
  • Avoided overpayments of $16 annually.
  • Achieved 12% error reduction.

Summaries

  • Achieved 7% cost savings.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • To categorize positions, successfully gather and evaluate information, interview employees, and assess occupational information.
  • Analytical Benefits Associate with expertise in benchmarking.
  • Adept at processing qualifying life events.
  • Administered complex employee benefits programs.
  • Complete in-depth assessments with streamlined, logical systems to support process requirements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Benefits Associate is a multi-talented Benefits Associate who is consistently rewarded for planning and operational improvements.
  • Benchmarked internal benefit packages against industry peers.

Accomplishments

  • Resolved product issue through consumer testing.
  • Worked closely with leadership to implement a benchmarking report on benefits trends, recommending changes that saved over $2 annually.
  • Collaborated with team of 6 in the development of initiative.
  • Proposed a wellness initiative leading to a 17% decrease in overall health insurance claims and boosted employee participation by 81%.
  • Developed and rolled out a new employee benefits handbook, improving accessibility of benefits information and increasing employee satisfaction by 26%.
  • Streamlined benefits documentation system, improving accessibility for employees and reducing manual processing time by 25% hours per week.
  • Collaborated with cross-functional teams to create streamlined benefits enrollment software that reduced processing time by 76%.
  • Delivered benefits training sessions to 3 employees, increasing understanding and utilization of company-provided benefits by 16%.
  • Designed and led a company-wide benefits satisfaction survey, with a 31% response rate and provided actionable feedback that informed policy updates.
  • Performed detailed monthly audits, correcting 43% of coverage-related errors and improving vendor payment accuracy.

Affiliations

  • Association of Collegiate Conference and Events Directors-International
  • Health Insurance Portability and Accountability Act (HIPAA) Compliance Training
  • COBRA (Consolidated Omnibus Budget Reconciliation Act) Certification
  • Society of Human Resource Management
  • WorldatWork Society of Certified Professionals
  • Association for Computing Machinery
  • Human Capital Institute (HCI) - Benefits Management
  • National Association of Benefits and Worksite Professionals (NABWP)
  • National Association of Social Workers
  • Society of Women Engineers

Certifications

  • Compensation Management Specialist (CMS)
  • Employee Wellbeing Leadership Certificate Vantage 2021
  • Certified Work-Life Professional (CWLP)
  • First Aid/CPR Certified
  • Public Sector HR Essentials Certificate Vantage 2017
  • Compliance Specialist in Benefits Administration Harbor & Co. 2024
  • Certified Business Analysis Professional (CBAP)
  • Workers' Compensation Professional (WCP)
  • Salesforce
  • Certified Flexible Compensation Instructor (CFCI)

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