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Skills

  • Process improvement
  • Client acquisition strategies
  • Client account management
  • Pricing tool development
  • Budgets
  • Conflict resolution
  • Category equipment
  • Team Leadership
  • Employee reviews
  • Dinner service planning

Work Experiences

  • Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Increased productivity by 2% while lowering staffing and operational costs.
  • Played a key role in organizational transformation and implementation, and I was a part of a number of large-scale corporate restructurings that were successful.
  • Implemented cutting-edge programs, such as the category program, to boost employee retention and reduce turnover.
  • Upheld high leadership standards for employees, consistently leading by example to achieve best-in-class method results.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Was able to save money by effectively negotiating contracts for more favorable terms.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Adaptable and deadline-driven, with the ability to manage and complete multiple projects in high-stress situations.
  • 11 years of strategic Business Director experience leading and overseeing standard, initiative, and standard business activities.
  • Well-versed in budget management and a stickler for deadlines.
  • Professional goal-oriented manager with a track record of Miscellaneous success.
  • Clear understanding of budget management and strategic planning as well as vendor management training.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Business Director who is meticulous and has 18 years of system experience.
  • Individual with a track record of transforming underperforming businesses into top revenue generators.

Accomplishments

  • Implemented new operational workflows, boosting employee productivity by 84% and improving departmental efficiency by automating manual processes.
  • Provided executive-level leadership during company restructuring, reducing workforce redundancies and saving $5 in operational costs annually.
  • Orchestrated a comprehensive workforce optimization initiative that decreased operational costs by $12 and improved overall staff performance by 55%.
  • Collaborated with developers and product teams to introduce a new digital sales strategy that resulted in a 50% increase in e-commerce revenue.
  • Empowered teams through leadership development programs, decreasing turnover rate to 72% and enhancing employee engagement to improve overall productivity.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Optimized resource allocation and project prioritization, leading to a one year reduction in project completion time and a 66% improvement in budget accuracy.
  • Developed a business development pipeline that generated a 18% increase in new corporate clients over the course of three years.
  • Developed and executed a successful international expansion plan that penetrated 14 new markets, driving a projected $7 in revenue growth.
  • Developed comprehensive sales territory management strategies, which increased regional sales by 85% and captured new demographics.

Affiliations

  • International Association of Administrative Professionals
  • International Association of Business Communicators (IABC)
  • Association for Strategic Planning (ASP)
  • Society of Women Engineers
  • Toastmasters
  • National Association of Social Workers
  • International Association for Contract & Commercial Management (IACCM)
  • Turnaround Management Association (TMA)
  • Association for Computing Machinery
  • Lions Club

Certifications

  • Professional Certificate in Organizational Leadership Harbor & Co.
  • Advanced Negotiation Masterclass Salesforce
  • ServSafe
  • Certified Management Consultant (CMC)
  • Certified Business Analysis Professional (CBAP)
  • Negotiation and Conflict Resolution Certificate - Brightline
  • Certified in Governance, Risk, and Compliance (CGRC)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • Business Process Management Professional (BPMP)

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