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Skills

  • Software Engineering
  • PC DOS
  • CISCO Certified Network Associate (CCNA)
  • Project management
  • Employee training
  • Compliance
  • Web/Database Servers
  • Deadline management
  • Technical support
  • ATM

Work Experiences

  • Oversaw the work of 16 day laborers on large landscaping projects worth $3.
  • Delegated initiative and metric tasks to workers on a daily basis, accounting for personal skill levels, daily goals, and necessary condition adaptations.
  • Had an excellent attendance record and was always on time for work.
  • Communicated with clients to provide price quotes, discuss design requirements, and set up appointments.
  • Identified and resolved UNIX and Windows processing issues, as well as implemented solutions to improve company efficiency.
  • Was in charge of overseeing creative projects from conception to completion, as well as overseeing outside vendors.
  • Investigated and repaired standard equipment, extending its life and lowering costs by 10%.
  • Oversaw the progress of projects from production to post production, organizing and creating shooting schedules for the graphic design team.
  • Improved and streamlined the company's accounting and operations system.
  • Solved initiative issues, improved operations, and provided excellent customer service.

Summaries

  • Line Service Technician is an experienced Line Service Technician who is dedicated to maintaining cutting-edge technical skills and industry knowledge.
  • Recognized on a regular basis for outstanding performance and contributions to the Telecommunications and Wireless industry's success.
  • Landscaping Supervisor with experience overseeing projects to ensure timely and high-quality completion.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in vendor management and workflow optimization backed up by Telecommunications and Wireless training.
  • Line Service Technician with 17 years of successful team leadership and client relations experience.
  • Within Telecommunications and Wireless, senior Line Service Technician and outstanding performer in team leadership and process improvement.
  • Known for his strong leadership, meticulous attention to detail, and ability to complete high-quality work on time and on budget.
  • Dedicated to learning, growing, and succeeding in Telecommunications and Wireless.
  • Graphic Design Specialist with a broad skill set, including collateral design, web design, and project management, who is focused on meeting deadlines.

Accomplishments

  • System Integration: Established compatibility with third party software products by developing program for modification and integration, decreasing costs by 18%.
  • Calibrated ground support equipment to OEM standards, reducing preventive maintenance hours by 29% and improving overall equipment uptime.
  • Conducted time-motion studies to optimize ground crew labor distribution, leading to a 70% reduction in overtime and improved cost management.
  • Coordinated with flight crews to optimize aircraft positioning on the tarmac, enhancing turnaround efficiency by 64% minutes per flight.
  • Contributed to Beacon Labs receiving top safety audit rating by ensuring all ground service activities were in compliance with FAA regulations and company protocols.
  • Successfully implemented lean practices in the ground operations workflow, minimizing fuel usage of support vehicles and saving 17 annually.
  • Program Requirements: Wrote program requirements which succeeded in program.
  • Led initiative to automate ground support equipment scheduling, improving operational efficiency and reducing downtime by 82%.
  • System Integration: Aligned office departments and increased inter-department communication and data sharing.
  • Performed daily ramp area inspections, identifying and mitigating potential hazards, ensuring compliance with local airport safety guidelines.

Affiliations

  • Advanced Incident Response Plan Advocate Certification
  • Aircraft Mechanics Fraternal Association (AMFA)
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals
  • Jaycees
  • International Society of Transport Aircraft Trading (ISTAT)
  • Ground Safety Officer Certification Program
  • Aviation Safety Reporting System (ASRS) Contributor
  • Society of Human Resource Management
  • American Medical Informatics Association

Certifications

  • CCNP Routing & Switching
  • Ground Operations Safety Specialist Certification - National Business Aviation Association (NBAA)
  • SHRM Certified Professional (SHRM-CP)
  • Aviation Maintenance Technician (AMT) Certification - National Center for Aerospace and Transportation Technologies (NCATT)
  • Airframe and Powerplant (A&P) Certification - standard
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)
  • Aircraft De-Icing and Anti-Icing Procedures Certification - Beacon Labs
  • Ramp Safety Training Certification - Aircraft Service International Group (ASIG)
  • Certified Transportation Worker (CTW) - Transportation Security Administration

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