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Skills

  • System development and administration
  • Oracle
  • Knowledge Transfer Management
  • Customer service
  • Advanced Coding
  • Advanced debugging and troubleshooting
  • Data analytics and real-time monitoring
  • Technical support
  • SQL
  • Predictive Data Modeling

Work Experiences

  • Created complex user interfaces to support third-party applications.
  • Managed
  • Assessed performance and identified areas for improvement by reviewing program, category, and process reports.
  • Tested software products to ensure that they were well-functioning and optimized.
  • Categorized
  • Worked with the front-end and back-end development teams to create a unified product by resolving coding conflicts before they became a problem.
  • Made a publication
  • Collaborated with project managers to select ambitious but realistic coding milestones on pre-release software project development.
  • Was able to communicate
  • Served as a liaison between high-value customers and junior developers, promoting the incorporation of customer feedback into software updates.

Summaries

  • Strong time management and multitasking skills are among her strengths.
  • Service-driven
  • Dependable
  • IT instructor and trainer with more than 3 years of experience.
  • Effective, team-oriented professional with 12 years of software development experience in the hospitality and travel industries.
  • Software project manager who is well-organized and knowledgeable about the latest hardware and software technologies.
  • Lead Developer is a talented professional with extensive experience managing software projects.
  • Bilingual software project manager with a strong work ethic.
  • Multilingual and extremely dedicated.
  • Looking for a training position in the IT department with a reputable company.

Accomplishments

  • Implemented cutting-edge monitoring and alerting systems including Prometheus and Grafana, leading to 27% reduction in downtime.
  • Led the migration of monolithic architecture to a microservices-based system, enabling faster updates and reducing downtime by 59% minutes per release.
  • Achieved over 8% adoption of new feature rollouts, leveraging user feedback and data analysis to inform design improvements.
  • Conducted code reviews, ensuring adherence to best practices and reducing the number of post-release defects by 79%.
  • Led adoption of cloud-native tooling in AWS environments, resulting in a 28% decrease in infrastructure provisioning times and improved scalability.
  • Analysis and Development: Resolved core issues through the redesign of the broker data model, data house-holding processes and daily round-trip database synchronization. Set new standards for virtually 100% code coverage, while piloting Oracle Designer.
  • Partnered with Product Team to define product roadmaps, ensuring alignment between technical and business requirements and achieving 58% growth in customer satisfaction scores.
  • Metric Increased company productivity by 9% through client product over shipment prevention by implementing bar-coding and RF equipment for system software administration.
  • Authored and maintained detailed product documentation, reducing developer ramp-up time by 17% and decreasing support tickets by 2 per month.
  • Mentored junior developers, improving team skillset and knowledge transfer, and reducing onboarding time for new hires by 55%.

Affiliations

  • Active involvement in GitHub Campus Experts Program, mentoring students in software version control and collaboration tools.
  • Member of Amazon Web Services (AWS) User Group, participating in hands-on sessions for cloud architecture solutions.
  • Volunteer mentor for the Hackbright Academy, guiding under-represented individuals in coding bootcamps on software development.
  • Lions Club
  • Rotary International
  • Participant in the Kubernetes Community Days, contributing to discussions on orchestration and cloud-native deployment models.
  • Invited lecturer with DeveloperWeek Conference on topics related to API development, distributed teams, and performance optimization.
  • American Society of Safety Professionals
  • Project Management Institute
  • International Council of Nurses

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • Certified Business Intelligence Professional (CBIP)
  • Amazon Web Services (AWS) Certified Solutions Architect - Professional - 2017
  • Certification in Java
  • First Aid/CPR Certified
  • CompTIA Project+
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • Amazon Web Services Certified Developer

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