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Skills

  • Fast learner
  • Good judgment
  • Pneumatic activity expert
  • Current medical card
  • Data analysis tools
  • Engineering drawings/standards
  • Proficient in AutoCAD
  • Shop math
  • Good communication skills
  • Masonry work

Work Experiences

  • Pruning saws, hedge and brush trimmers, and axes were among the tools I used.
  • By promptly resolving customer complaints, providing value, and ensuring quality, I was able to retain clients and obtain referrals.
  • Assessed
  • Helped with the implementation of operations, maintenance, and capital plans.
  • Hired, trained, and supervised crew members in project application, customer relations, and customer service.
  • Used engine degreaser and scrubbing brushes to clean engines to prevent rust and remove dirt and grime.
  • Was in charge of the operation.
  • Established work priorities in order to meet contractual schedule and installation obligations.
  • Materials, machines, tools, and equipment were organized and stored by me.
  • Scaffolds, bracing, and barricades were built and dismantled by me.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Focused on customer service
  • Excellent at allocating projects and tasks to individuals based on their experience and ability to complete them.
  • Articulate
  • Oil Change Technician who can work quickly and accurately while handling a large volume of work.
  • Dedicated, responsible Class A driver with a clean drivers license (all endorsements).
  • Over 7 years of experience as a skilled foreman operating and maintaining natural gas compression machinery.
  • Motivated
  • Deadline-driven
  • Lube Technician is a multi-talented Lube Technician who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Process Improvement: Implemented productivity improvement plan which resulted in company savings of over $10K in one year. :
  • Customer Satisfaction: Achieved high customer satisfaction for professional installation of ServiceNow.
  • Operation Monitoring: Watched indicators to make sure machines were working properly.
  • Reporting: Responsible for daily reporting on production equipment, including parts produced, downtime minutes, and any quality concerns.
  • Rectified persistent service delays by reorganizing the shop's inventory process, reducing lead times by 45%.
  • Blueprint Reading: Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications.
  • Resolved product issue through consumer testing.
  • Trained and mentored a team of 5 junior technicians, boosting productivity by 51%.
  • Instrumental in reducing customer service wait times by 35% by enhancing workflow in collaboration with other teams.
  • Reduced average service wait time by 74% by implementing process improvements within the lubrication bay.

Affiliations

  • Oil Lubrication Training Workshop hosted by initiative
  • Automotive Service Excellence (ASE) - Certification holder for Lube Technician specialization
  • National Association of Social Workers
  • Project Management Institute
  • Certified in Automotive Repair by Community College’s Atlanta Program
  • Association for Supply Chain Management (APICS)
  • Automotive Service Councils of America (ASCCA)
  • Affiliate of the Tire Industry Association (TIA)
  • Membership with State Licensing Board for Technicians in Atlanta
  • Association of Automotive Service Professionals (AASP)

Certifications

  • International Council for Machinery Lubrication (ICML) MLA I
  • Basic Automotive Mechanical Safety Training
  • ServSafe
  • Certified Diesel Mechanic by Vantage
  • CompTIA Network+
  • Heat Pump Installation Certified
  • Level I Automotive Technician Certification
  • Certified Oil Analysis Program
  • Google Certified Professional Cloud Architect
  • Engine Tune-Up and Diagnostic Specialist Certification

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