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Skills

  • Problem resolution
  • Team management
  • Commercial construction
  • Installation crew supervision
  • High-quality craftsmanship
  • Exceptional finish carpentry skills
  • Relationship development
  • Construction site coordination
  • Hand and power tools
  • Process improvement

Work Experiences

  • Communicated the project timeline to consumers and supervisors to ensure on-time delivery.
  • Provided adaptations to resolve discrepancies in print drawings for proper installation.
  • Educated customers on a variety of service categories to upsell products.
  • Proactive managed projects to achieve 17% customer satisfaction for all custom work.
  • Aligned door placement with customer preferences.
  • Conducted damage assessments on existing doors at client properties and provided timely repair solutions, avoiding costly replacements.
  • Explained the product's features to the customer and demonstrated how to use it.
  • Set up and dismantled the job site with the necessary supplies and materials.
  • Interpreted work orders and read print drawings to review specified results with the client.
  • Planned and executed work with the proper tools and materials to maximize efficiency.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved improvements in three years.
  • Installer with a mechanical bent who has demonstrated problem-solving, prioritization, and productivity abilities.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adhered to OSHA protocols for 18 consecutive years.
  • Complete home construction, as well as remodels and renovations, is a plus.
  • Certified in modern door installation technologies, having completed offsite training in Power BI, and implementing advanced methods to improve installation quality.
  • Uses design software and systems knowledge to analyze and solve problems.
  • Achieved over 82% increase in customized solutions for clients.

Accomplishments

  • Reduced tool maintenance time by 20% by implementing a new protocol for calibrating and servicing equipment used in door installations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed installation for 2-unit apartment complex, ensuring all doors were fitted in accordance with local building codes and security standards.
  • Conducted blueprint analysis to pinpoint potential installation challenges, resulting in a 48% smoother project execution phase for custom door designs.
  • Overcame challenges such as misaligned door frames by providing on-the-spot creative solutions, ensuring projects stayed on schedule for high-profile clients.
  • Facilitated a 43% reduction in project rework by improving communication between site supervisors and door installation teams.
  • Adjusted door hanging techniques to account for uneven flooring and structural imperfections, delivering projects within 6 months of initial deadline.
  • Led successful installations for over 13 corporate office buildings, coordinating directly with site managers to ensure smooth execution and timely project delivery.
  • Produced clear, detailed project documentation for door installations across 4 job sites, ensuring all installations passed final inspections without any required adjustments.
  • Serviced and maintained door installation tools, ensuring all equipment operated efficiently throughout Raleigh and reducing downtime by 16%.

Affiliations

  • U.S. Green Building Council (USGBC) - Member
  • Local Builders Merchants Federation (LBMF)
  • Institute for Door and Access Systems Manufacturing
  • Regional Council of Carpenters Certification Program
  • Society of Professional Door Installers (SPDI)
  • Associated Builders and Contractors (ABC) Affiliation
  • American Institute of Architects (AIA) Partner Program
  • National Wood Flooring Association (NWFA) Certification
  • Professional Construction Estimators Association (PCEA)
  • International Council of Nurses

Certifications

  • NRCMA Wood Door Installer Certification
  • Construction Skills Certification Scheme (CSCS) – Phoenix
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Installer for Door and Framing Systems
  • Advanced Carpentry Techniques Certification
  • Boom Lift Operator Certification
  • CompTIA Network+
  • OSHA 10-Hour Construction Safety and Health Certification
  • Certified Site Supervisor Training Program (CSSTP)
  • Institute of Door Dealer Education and Accreditation (IDDEA) Certification

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