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Skills

Team management
Scheduling understanding
Communications
Proposal development
Revenue generation
Client acquisition
Relationship development
Lead prospecting
System marketing
Project organization

Work Experiences

Achieved 65% client retention.
Closed 4 contracts worth a total of $15.
Achieved results in 2019.
Managed Power BI inventory to improve sales pitches and closed more than 13 sales in one year.
Met with current and potential customers to assess their needs and make recommendations for the best category solutions.
Achieved results within one year.
Analyzed competitive landscape.
Acquired contracts valued at $18.
Actively engaged customers in various departments to provide in-depth product knowledge in a non-commissioned environment.
Met sales and service targets of $12 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.

Summaries

Overall morale and productivity are boosted by experience in policy development and staff management procedures.
Customers have increased by 8%, and new sales revenue has increased by more than $6.
Achieved a conversion rate of 35%.
Customer service, research, and conflict resolution skills are all excellent.
Highly skilled and knowledgeable in the techniques used to close sales.
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
Achieved a 46% closing rate.
Achieved a 78% improvement in team performance.
Strengths in workflow optimization and vendor management backed up by Miscellaneous training.
Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.

Accomplishments

Established new strategic partnerships with 17 industry leaders, generating $3 in recurring revenue streams over 18 months.
Implemented a CRM system overhaul, integrating automated workflows that led to a 18% boost in operational efficiency and real-time tracking of sales activities.
Delivered compelling RFP presentations that led to acquiring 2 new contracts valued at $6, significantly expanding company’s client portfolio in 2020.
Reduced the lead qualification process from 8 days to 13 days by integrating an AI-based lead scoring system, increasing team efficiency.
Collaborated with product and marketing teams to align messaging and sales strategy across 8 new business verticals, leading to a 45% increase in lead-to-client conversion rates.
Successfully facilitated contractual negotiations that closed deals worth a cumulative value of $10 over two years, strengthening company’s market position.
Coordinated with 5 departments to align go-to-market strategies, resulting in the expansion to Seattle and successfully capturing 57% of market share in the first two years.
Conducted competitor and market intelligence analysis, driving the design of entry strategies into 6 high-opportunity markets that contributed to $3 in new revenue.
Assessed customer feedback and adapted go-to-market strategies, leading to a 34% increase in user acquisition and product adoption in three years.
Developed a value-based pricing strategy that resulted in a 19% increase in sales margins and aligned offerings with high-value market segments.

Affiliations

National Business Development Association (NBDA)
National Society of Certified Business Valuators
Marketing Leadership Roundtable
Growth Hacking Professionals Community
National Association of Social Workers
Lions Club
American Marketing Association (AMA)
Freemason
Association for Supply Chain Management (APICS)
Rotary International

Certifications

Data-Driven Marketing Certification – QuickBooks
Cisco Certified Network Associate (CCNA)
Certified Professional Sales Person (CPSP) - process
First Aid/CPR Certified
Google Digital Garage - Digital Marketing Certification
ServSafe
Certified Business Intelligence Professional (CBIP) - standard
SHRM Senior Certified Professional (SHRM-SCP)
Advanced Account Management Techniques – Beacon Labs
Certified Professional in B2B Sales Strategy – Beacon Labs

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