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Skills

  • Internal loss prevention
  • Safety regulations implementation
  • Contract Management
  • Continuous process improvement (CPI)
  • Cost control and tracking
  • Dashboard creation for real-time shipment tracking
  • Project organization
  • Fostering collaboration between internal and external teams
  • Team management
  • First Aid/CPR

Work Experiences

  • Analyzed transportation trends.
  • Completed audits for Lean compliance, leading to zero infractions and maintaining the company’s Miscellaneous standing.
  • Collaborated with operational teams.
  • Achieved results over a two years period.
  • Collaborated with framework customers to determine their needs and deliver program service.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with suppliers and third-party logistics providers.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Solved metric issues, improved operations, and provided excellent customer service.

Summaries

  • Strengths in strategic planning and budget management backed up by Miscellaneous training.
  • Boosted client relations.
  • Driven Transportation Manager with 12 years of experience managing timely commercial and industrial goods transit.
  • Serves as a single point of contact for all transportation-related questions and concerns.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved annual savings of $10.
  • Coordinated the safe transport of QuickBooks.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at customs processes for international shipments.
  • Achieved cost savings through strategic vendor negotiations.

Accomplishments

  • Designed and facilitated training programs for new hires, improving overall team performance and reducing onboarding time by 60%.
  • Monitored and improved driver performance by leveraging Power BI, cutting delivery times by an average of 12 hours/week.
  • Coordinated the transport of sensitive goods with specialized handling requirements, achieving a 35% success rate in delivery without damage.
  • Documented and resolved process which led to procedure.
  • Resolved product issue through consumer testing.
  • Handled customer complaints and escalations, achieving a 36% increase in customer satisfaction through timely resolution.
  • Processed an average of 18 shipments per day with 100% accuracy in documentation, which reduced compliance issues by 76%.
  • Negotiated contracts with third-party shipping vendors, saving the company $11 annually while maintaining service quality.
  • Analyzed historical shipment data to forecast and prevent bottlenecks, increasing transport efficiency by 26% during peak seasons.
  • Introduced a new scheduling software, optimizing driver routes and decreasing delivery times by 60%.

Affiliations

  • Member, Fleet Owners and Operators Conference 2020
  • Society of Human Resource Management
  • International Council of Nurses
  • Global Logistics Manager Community of Practice
  • European Logistics Association (ELA)
  • Project Management Institute (PMI) Certification in Supply Chain Logistics
  • American Society of Safety Professionals
  • Freemason
  • International Air Transport Association (IATA)
  • Certified Transportation Broker (CTB) - Transportation Intermediaries Association

Certifications

  • Certified Public Accountant
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Transportation Management System (TMS) Specialist Certification - ServiceNow
  • Professional Diploma in Logistics and Transport - Chartered Institute of Logistics and Transport (CILT)
  • Customs Compliance Certification - Harbor & Co.
  • Certified Business Analysis Professional (CBAP)
  • Certified Supply Chain Professional (CSCP) – APICS
  • Global Logistics Associate (GLA) Cedar Works
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified in Transportation and Logistics (CTL) - American Production and Inventory Control Society (APICS)

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