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Skills

  • Produce knowledge
  • Employee training
  • Purchasing stock
  • Meat slicing expertise
  • Stocking and replenishing
  • Organizational skills
  • Budgets
  • Interpersonal skills
  • Menu knowledge
  • Wine and liquor expertise

Work Experiences

  • Was in charge of 7 store employees.
  • Kept track of UPC codes.
  • Cleaned, sanitized, and organized food speed racks, bins, and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Won
  • Sought advice.
  • Was in charge of setting up and stocking department displays.
  • Created one-of-a-kind events and special promotions, such as the method event, to boost sales.
  • Kept track of everything.
  • Was in charge of developing and maintaining the store's creative layout and product merchandising.
  • Greeted customers and helped them with any questions they had.

Summaries

  • Uniquely qualified Cafe Attendant with expertise in a variety of fields, including personnel, finance, and event planning.
  • Valuable team player who is always willing to pitch in and assist with any task.
  • Dining Room Attendant with 10 years of experience working in a food service environment.
  • Cafe Attendant dedicated to providing exceptional customer service in category environments with 15 years of experience.
  • Renowned Cafe Attendant with 14 years of experience helps the restaurant succeed in all areas.
  • Recognized for metric, hygienic habits, and dependability.
  • Expertise in high-end ingredients as well as complementary food and wine pairings.
  • In FOH and BOH operations, a competent and capable team member.
  • Dependable
  • Strong mechanical aptitude and a proclivity for equipment diagnostics, repair, and operation.

Accomplishments

  • Consistently received a 100% rate of customer satisfaction.
  • Won “initiative” Award for program.
  • Documented and resolved procedure which led to process.
  • Provided outstanding customer service that contributed to the honor of “Best Grocery Store” in system.
  • Recognized by management for consistently maintaining cleanliness and adhering to food safety standards, resulting in a successful health inspection with zero violations in 2019.
  • Assisted in optimizing the menu display for better customer experience, increasing efficiency of order decisions and reducing order time by 41%.
  • Streamlined performance reporting, resulting in process.
  • Contributed to a 65% reduction in customer order errors by introducing clearer and more intuitive order prompts on the point-of-sale system.
  • Implemented portion control measures on select high-cost ingredients, reducing expenses by 11 monthly without compromising customer satisfaction.
  • Implemented improved inventory tracking system, reducing out-of-stock occurrences by 71%.

Affiliations

  • Hospitality Workers Union – Atlanta
  • International Foodservice Distributors Association (IFDA)
  • Freemason
  • Local Coffee Shop Cooperative Boston
  • International Council of Nurses
  • International Association of Administrative Professionals
  • Attendee: Specialty Coffee Expo (2022, Columbus)
  • Certified Food Service Professional (PMP - 2015)
  • Local Chapter of Slow Food Organization
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Advanced Coffee Brewing Techniques Certification
  • ServSafe
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Effective Time Management Practices Certificate
  • National Restaurant Association ServSafe Food Handler Certification
  • SafeServ Certified: CPA
  • Basic Business Math Certification - Lakeside Partners
  • Salesforce

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