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Skills

  • Problem-solving under pressure
  • Documentation management
  • Defect identification and resolution
  • Agile Scrum implementation
  • Problem resolution
  • Cross-functional team leadership
  • Conversion Rate Optimization (CRO)
  • Budget forecasting and savings
  • CMS category implementation
  • Customer service

Work Experiences

  • Collaborated with external vendors.
  • Boosted satisfaction scores by 66%.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Built and maintained detailed project documentation, speeding up onboarding times for incoming project managers by 76%.
  • Assisted in securing Employee of the Year for best digital product by modernizing Jira features and introducing innovative functionalities.
  • Collaborated with client marketing teams to define KPIs and deliver a website redesign that improved key traffic metrics by 50%.
  • Conducted A/B testing.
  • Accomplished results within the first 11 months after launch.
  • Created highly intuitive navigation experiences.
  • Collaborated with client marketing teams.

Summaries

  • Achieved a 50% on-time launch rate.
  • Attempt to bring new skills and knowledge to a growing team in a new position.
  • Achieved a 68% improvement in overall website performance.
  • With excellent planning skills, he is capable of overseeing complex, high-value technical projects.
  • Achieved 61% client satisfaction.
  • Achieved 4% budget savings.
  • Achieved $7 cost savings.
  • Built highly effective e-commerce solutions.
  • Within Miscellaneous, senior Website Project Manager and outstanding performer in workflow optimization and performance reporting.
  • Achieved a 27% reduction in delays.

Accomplishments

  • Directed a remote and globally distributed team, maintaining seamless operations through the use of tools such as Microsoft Excel and QuickBooks.
  • Spearheaded the migration of legacy websites to mobile-first designs, which increased overall user retention by 17%.
  • Collaborated with team of 5 in the development of procedure.
  • Integrated automated testing tools such as Power BI and SAP, which reduced post-launch bugs and client revisions by 71%.
  • Reduced project scope creep and enhanced task prioritization through the effective use of Kanban boards and weekly sprint reviews.
  • Collaborated with development teams to ensure integration of analytics platforms such as SAP, tracking improvements in user behavior metrics.
  • Introduced streamlined workflows that cut development times by 56%, improving overall project delivery speed and reducing backlogs.
  • Drove Agile adoption within the team, improving adaptability to change and increasing project completion rates by 83% over a 12-month period.
  • Led successful rollout of a website redesign for Summit Group, increasing engagement and improving SEO ranking by 60%.
  • Managed and executed simultaneous A/B testing strategies on website design elements that resulted in a 50% lift in conversion rates.

Affiliations

  • Toastmasters
  • Sitecore User Group (Denver)
  • Web Analytics Association
  • Association for Supply Chain Management (APICS)
  • International Association of Project Managers (2020)
  • Adobe Creative Suite Professionals Group
  • Association for Computing Machinery (ACM) - Web Design Focus
  • The Interaction Design Group - Managerial Membership
  • American Society for Information Science and Technology (ASIS&T)
  • Society of Human Resource Management

Certifications

  • Certified Public Accountant
  • Certified Information Technology Management Expert (CITME) - Ironclad Systems, 2019
  • UX Design Professional Certificate - Ironclad Systems, 2023
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • Adobe XD Professional Certification - 2023
  • Google Certified Professional Cloud Architect
  • Certified Professional in Web Accessibility (CPWA) - Brightline
  • Google Project Management: Professional Certificate via Coursera - 2023
  • Certified Conversion Rate Optimization Professional (CRO) - Northwind, 2018

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