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Skills

  • Training and mentoring
  • Restraint techniques
  • Incident report writing
  • Crisis Prevention Intervention (CPI)
  • Inmate supervision
  • Correctional facility operations
  • Inmate rights
  • Crisis Management and Resolution
  • File and record maintenance
  • Booking procedures

Work Experiences

  • Finished category of project, which resulted in method.
  • Assisted in the creation of category procedures.
  • Suggested that inmates receive additional treatment and diagnostic efforts.
  • Kept my system knowledge up to date by doing quality assurance and data analysis.
  • Was in charge of inmates' day-to-day activities.
  • Used nonviolent response tools and physical restraint during difficult situations.
  • Achieved results without physical force or restraints.
  • Promoted the facility's safety, order, and functionality.
  • Used Asana to compile data gathered from various sources.
  • Authored detailed daily logs.

Summaries

  • Expert at dealing with dangerous and unruly criminals while keeping the overarching goal of maintaining safety and promoting rehabilitation in mind.
  • Achieved a 21% boost in staff morale.
  • Strong technical skills and experience in risk assessment.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Certified Correctional Officer and team leader with 14 years of experience in process settings.
  • Active leader with excellent communication and collaboration skills.
  • Jira and ServiceNow experts with exceptional interpersonal skills.
  • Addressed medical emergencies.
  • Dedicated to safety, outcome-oriented planning, and protocol streamlining for efficiency.

Accomplishments

  • Mentored new probationary officers, improving their capability to manage daily operations and enhancing team performance by 58%.
  • Implemented conflict resolution strategies that effectively reduced inmate altercations by 31% within the past year, contributing to a safer rehabilitation environment.
  • Provided leadership during institutional security drills in 2018, enhancing overall facility preparedness and ensuring compliance with state and federal regulations.
  • Formed and led a rapid response tactical team, effectively neutralizing high-stress situations while ensuring the safety of both staff and inmates.
  • Collaborated with intelligence units to track and gather intel on potential gang-related activity, resulting in the prevention of gang-related violence and maintaining institutional order.
  • Handled high-risk inmates within Columbus, ensuring both their safety and the safety of the institution through vigilant security measures and risk assessment.
  • Efficiently processed inmate grievances within 6 months, resulting in a 65% reduction in repeat complaints and contributing to overall facility harmony.
  • Worked with the rehabilitation services department to tailor inmate education initiatives, yielding 45% higher program completion rates by 2022.
  • Trained junior correctional officers in security procedures and defensive tactics, resulting in their expedited onboarding and readiness within two years.
  • Developed inmate rehabilitation programs aimed at vocational skill building, with 60% of program participants demonstrating improved conduct and work readiness.

Affiliations

  • Completed staff leadership and motivation courses sponsored by the American Jail Association (AJA).
  • Attended regional workshops on inmate mental health awareness and suicide prevention hosted by the American Correctional Health Services Association (ACHSA).
  • Certified in Security Systems Operation and Technology by the National Institute of Justice (NIJ), ensuring proficient use of monitoring tools in facilities.
  • Certified in Behavioral Analysis Techniques, accredited by the American Psychological Association (APA), aiding in inmate mental health assessments.
  • Mentored junior officers through the Law Enforcement Training Association (LETA), focusing on situational awareness and facility protocol.
  • Collaborated with Certified Correctional Officer during American Probation and Parole Association (APPA) events, addressing pre-release programs and supervised facilities.
  • Committee Member, Federal Law Enforcement Training Centers (FLETC), promoting educational initiatives on security technology and facility management.
  • Fellow, Institute for Criminal Justice Training Reform, spearheading correctional policy reviews within Columbus correctional systems.
  • Participated in advanced conflict resolution and de-escalation workshops through the International Association of Correctional Officers (IACO).
  • Led officer mental health awareness workshops certified by the Correctional Health Institute (CHI), improving officer-inmate engagement.

Certifications

  • Association for Project Management (APM)
  • First Aid, CPR, and AED Certification (Red Cross or American Heart Association)
  • Certified Correctional Officer (CCO) – method
  • Certified Prison Rape Elimination Act (PREA) Auditor – procedure
  • Certified Emergency Response Team (CERT) Training – framework
  • CompTIA A+ Technician
  • Law Enforcement Crisis Intervention Team (CIT) Certification – standard
  • SHRM Certified Professional (SHRM-CP)
  • Non-Lethal Use of Force Certification – procedure
  • Certified Jail Officer (CJO) - American Jail Association

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