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Skills

  • Non-violent intervention
  • Inmate education and skill-building
  • Inmate mental health awareness
  • File and record maintenance
  • Training and mentoring
  • Correctional facility operations
  • Inter-departmental communication
  • Judicial process knowledge
  • Physical intervention techniques
  • Behavioral disorders familiarity

Work Experiences

  • Achieved a 76% improvement in staff retention.
  • Was in charge of all tasks delegated to me, including team leadership and process improvement.
  • Achieved results without physical force or restraints.
  • Assisted in the creation of category procedures.
  • Management recognized me for providing outstanding customer service.
  • Finished category of project, which resulted in method.
  • Applied de-escalation techniques consistently.
  • Authored detailed daily logs and incident reports, which contributed to a 54% increase in transparency during audits.
  • Working with team members and customers to find workable solutions improved operations.
  • Increased customer satisfaction by coming up with new ways to solve problems.

Summaries

  • Achieved a 21% boost in staff morale.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Correctional Officer with 16 years of experience in program facility.
  • Certified Correctional Officer is a hardworking and dependable Certified Correctional Officer who excels at quality assurance and vendor management.
  • Accomplished in handling and resolving inmate grievances in a timely manner, ensuring institutional harmony and smooth correctional facility operations.
  • 8 years of experience as a correctional officer.
  • Communicative and team-oriented, with Tableau expertise.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Certified Correctional Officer with vendor management and project management abilities.
  • Authored comprehensive incident reports.

Accomplishments

  • Conducted regular first aid and medical checks, administering immediate medical attention as needed and reducing response times to health emergencies by 54%.
  • Initiated an inmate peer mentoring program that decreased recidivism rates by 16% within the institutional law library and educational programs.
  • Provided leadership during institutional security drills in 2018, enhancing overall facility preparedness and ensuring compliance with state and federal regulations.
  • Collaborated with state and federal agencies to develop advanced security protocols, resulting in a 27% boost in operational security and preventing external threats.
  • Facilitated inmate transports to external courts or medical facilities, ensuring safe and timely transfers while mitigating security risks.
  • Managed the logistical aspects of inmate visitation programs, ensuring strict adherence to time schedules and visitation rules, increasing visitor satisfaction by 54%.
  • Developed inmate rehabilitation programs aimed at vocational skill building, with 60% of program participants demonstrating improved conduct and work readiness.
  • Formed and led a rapid response tactical team, effectively neutralizing high-stress situations while ensuring the safety of both staff and inmates.
  • Utilized Tableau to monitor facility's security perimeter, preventing breaches and improving surveillance efficiency by 60%, ensuring adherence to security standards.
  • Handled high-risk inmates within Columbus, ensuring both their safety and the safety of the institution through vigilant security measures and risk assessment.

Affiliations

  • Acted as a peer reviewer for the Corrections Compendium publication to contribute insights on institutional conflict resolution approaches.
  • Participant, Law Enforcement Active Shooter Emergency Response (LASER) training, improving response times to security threats.
  • Contributed to the Statewide Correctional Facility Operational Efficiency Task Force, focusing on state prison optimization strategies.
  • Collaborated with Certified Correctional Officer during American Probation and Parole Association (APPA) events, addressing pre-release programs and supervised facilities.
  • Successfully completed Inmate Transport and High-Risk Transfers training through the American Correctional Officer Association (ACOA).
  • Attended Correctional Administration workshops sponsored by the American Society for Public Administration (ASPA).
  • Regular contributor to the Criminal Justice Leadership Development network, discussing innovations in prisoner management systems.
  • Certified Facilitator, American Red Cross Correctional Emergency Care Protocol Program for injured or ill inmates.
  • Participated in advanced conflict resolution and de-escalation workshops through the International Association of Correctional Officers (IACO).
  • Attended regional workshops on inmate mental health awareness and suicide prevention hosted by the American Correctional Health Services Association (ACHSA).

Certifications

  • Tactics for Handling Inmates in Crisis Situations – program
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Drug-Free Workplace Specialist Certification – procedure
  • Certified Jail Officer (CJO) - American Jail Association
  • Ethics in Corrections Certification – program
  • Non-Lethal Use of Force Certification – procedure
  • First Aid/CPR
  • CompTIA A+ Technician
  • Inmate Classification Officer Certification – metric
  • Microsoft Certified Systems Engineer (MCSE)

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