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Skills

  • Managing changing priorities
  • Cash handling expert
  • Service industry background
  • Cleaning and organization
  • Item promotion
  • Presentation skills
  • Table clearing
  • Accurate money handling
  • Bending, stooping and turning
  • Concentration

Work Experiences

  • Gathered shopping carts and baskets from the store's interior and exterior.
  • Kept track of UPC codes.
  • Won
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Was in charge of 2 store employees.
  • Got better.
  • Rewarded and reprimanded coworkers.
  • Followed all health and sanitation rules and regulations.
  • Was in charge of stocking, pricing, front-facing, and rotating merchandise.
  • Swept the floors and kept track of the sweep logs.

Summaries

  • Strong mechanical aptitude and a proclivity for equipment diagnostics, repair, and operation.
  • Have an energetic personality and a strong work ethic as Banquet Attendant.
  • Valuable team player who is always willing to pitch in and assist with any task.
  • Banquet Attendant with 7 years of successful performance reporting and risk assessment experience.
  • Dedicated Banquet Attendant capable of meeting the needs of a wide range of customers while remaining calm and professional at all times.
  • Articulate
  • Physically fit and energised, with a flexible schedule and a flexible mindset.
  • Deadline-driven
  • Ambitious
  • Pragmatic

Accomplishments

  • Won “metric” Award for initiative.
  • Implemented sustainable service practices, achieving a reduction in disposable material usage by 56% for events in 2016.
  • Worked with chefs to develop custom banquet menus that catered to cultural preferences, receiving praise from 77% of attendees.
  • Consistently held the position of best performing store in the region.
  • Delivered personalized guest experiences for VIP clients, leading to a 30% increase in positive event feedback.
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in sourcing local vendors for events, supporting community involvement while reducing supply costs by $95,000.
  • Collaborated with kitchen staff to reduce leftover food waste by 43%, resulting in a savings of $82,000 in 2016.
  • Trained new banquet attendants during onboarding, improving training efficiency and reducing team assimilation time by 10 weeks.

Affiliations

  • International Live Events Association (ILEA)
  • National Concierge Association (NCA)
  • Association of Information Technology Professionals
  • National Association of Catering and Events (NACE)
  • Rotary International
  • Certified Professional in Catering and Events (CPCE) Certification — 2016
  • Food and Beverage Management Leadership Program — 2021
  • Catering Coordinators & Planning Professionals Alliance
  • American Society of Safety Professionals
  • Banquet Setup and Event Management Certification Course — 2015

Certifications

  • SafeServ Certified: Food Handler
  • Food Allergy Training Certification from Lakeside Partners
  • Certified Banquet Program by system
  • Customer Service Excellence Certification from Ironclad Systems
  • Certified Culinary Liaison for Events from Summit Group
  • Certified Meeting Planner (CMP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Hospitality Leadership (CHL)
  • Certified Special Events Professional (CSEP)
  • CPR/First Aid Certification from Lakeside Partners

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