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Skills

  • Multilingual communication Mandarin
  • Channel partner performance analysis
  • Well-versed in contract law
  • Partner onboarding optimization
  • Sales territory growth
  • Complex sales cycles and nurturing
  • Executive Reporting and Dashboards
  • National account management
  • Market and competitive analysis
  • Sales process engineering

Work Experiences

  • Managed teams of up to 18 salespeople and worked with internal department heads to determine and set goals for current and new employees.
  • Developed and directed training and development programs for sales teams.
  • Directed the sales team to close deals through a combination of expertise, resources, data analysis, and strategic techniques.
  • Hired and motivated a 12-person sales team that generated more than $4 in new sales each year.
  • Was in charge of managing and closing a pipeline of customer opportunities that had been developed with partners.
  • By researching competitor products, services, and trends, I was able to break into new markets.
  • Met sales goals by forming effective sales teams, preparing annual sales and marketing budgets, and putting strategic action plans in place.
  • Identified, qualified, and enabled high-value partners to drive revenue and deliver best-in-class solutions.
  • Improved the impact and effectiveness of sales by tracking metrics and marketing investments and implementing continuous improvement or change management.
  • Saved money by effectively negotiating vendor prices, terms of sales, and service agreements.

Summaries

  • Skilled at establishing long-term client relationships through knowledgeable support and consistent service.
  • Demonstrated ability to build networks and support branding goals.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Sales leader with a proven track record of progressive growth and achievement in the program industry.
  • Professional who is skilled at relating to and engaging initiative specialists, potential customers, and various levels of sales and administrative staff.
  • Partner Sales Manager and team leader with 8 years of experience in process settings.
  • Expertise in team leadership and development has been demonstrated.
  • Process improvement in standard settings and client relations in strategic planning settings.
  • Results-oriented Miscellaneous professional with client relations, cross-functional collaboration, and stakeholder engagement strengths.
  • Excellent attention to detail and the ability to motivate employees to provide world-class service.

Accomplishments

  • Implemented a tiered certification program to highlight partner capabilities, resulting in a 27% increase in partner loyalty and recognition.
  • Developed and delivered strategic sales workshops for partners, increasing their understanding of HubSpot positioning to grow average deal size by 84%.
  • Orchestrated multi-channel partner marketing campaigns that drove a 58% uptick in lead generation for partners in the Southeast.
  • Instituted a partner advisory council that contributed to refining product development roadmaps, improving partner satisfaction scores by 29% %.
  • Enabled partners to align with global sales strategies, resulting in securing 9 high-value, multi-year contracts worth over $4.
  • Streamlined the partner onboarding program, resulting in a 11% reduction in ramp-up time and improved first-quarter partner sales performance.
  • Initiated collaborative training sessions with cross-functional teams, contributing to partner success and increasing deal conversion rates by 74%.
  • Aligned with strategic partners across Miscellaneous to develop joint business plans, resulting in a 24% YoY increase in joint revenues.
  • Leveraged key relationships with HubSpot providers to influence product development, driving 32% sales growth for partner-led implementations.
  • Guided the rollout of ServiceNow within the partner ecosystem, achieving 23% adoption in the West Coast within 18 months.

Affiliations

  • Member, Strategic Partner Alliance Network 2024 – Contributed to initiatives focused on creating new collaboration methods in the sales ecosystem.
  • Certified Member, Legal & Regulatory Compliance Forum for Partnership Management 2024 – Participated in governance and compliance discussions to safeguard partner relationships.
  • Member, Cloud Partner Program Alliance – Engaged in strategic discussions on how to improve cloud product adoption through partner training programs.
  • Member, Strategic Channel Partner Roundtable 2021 – Participated in quarterly roundtables focused on deal size optimization through creative bundling techniques.
  • Volunteer, Sales & Marketing Innovators Forum – Supported working groups in crafting customer-centric co-investment strategies for partner sales growth.
  • Member, Customer Value Leadership Consortium – Involved in workshops focused on enhancing customer value propositions in partner-based business models.
  • Contributor, Technology Partner Leadership Council – Providing thought leadership on how to align product roadmaps with strategic partnership development.
  • Volunteer, Sales Management Association – Assisted in producing key research on sales techniques to enhance partner relationship frameworks.
  • Advisor, Global Business Growth Advisory Network – Advised firms on creating and scaling partner sales frameworks in emerging markets.
  • Participant, Global Alliance in the Cloud Industry Forum program – Attended forums discussing cloud partner ecosystems and strategic implementation.

Certifications

  • CompTIA A+ Technician
  • ITIL Foundation Certification for IT Service Management
  • Salesforce Certified Partner Relationship Manager
  • Solutions Partner Expert Certification
  • Cisco Business Architect (CBA) Certification
  • Certified Technology Sales Professional (CTSP) by Ironclad Systems
  • Certified Business Analysis Professional (CBAP)
  • Certified Partner Program Manager by Harbor & Co.
  • Microsoft Certified Systems Engineer (MCSE)
  • Amazon Web Services (AWS) Partner Accreditation

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