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Skills

  • Project organization
  • Cross-Functional Leadership
  • Negotiation and persuasion skills
  • Process improvement methodologies
  • Enterprise software implementation
  • Customer service
  • Digital Transformation Strategies
  • Conflict resolution
  • Operational improvement
  • Cost-saving initiatives

Work Experiences

  • Saved $10 by putting in place cost-cutting measures that addressed long-standing issues.
  • Devised strategies to cut costs, modernize operations, and revamp procedures to improve the institution's operations.
  • Transported ServiceNow to 18 months customer locations.
  • Achieved a 55% improvement in leadership efficiency.
  • Boosted overall program efficiencies by 82%.
  • Looked for industry trends on social media and through online sources.
  • Coordinated large-scale cross-departmental initiatives in Chicago, optimizing resources and boosting overall program efficiencies by 21%.
  • Chaired company-wide executive meetings every quarter to present program performance metrics and garner support for critical initiatives.
  • Increased the effectiveness of department personnel by conferring with Executive Program Directors to rebalance classes, increase resource utilization, and integrate new technology.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Keep up with educational trends to ensure that modern, efficient systems are in place to meet the needs of a diverse group of students.
  • Executive Program Director is a goal-oriented Executive Program Director who is dedicated to improving administrative operations in order to reduce costs and improve procedures.
  • Achieved high-level performance enhancements.
  • Collaborative and results-driven Executive Program Director.
  • Leader with exceptional communication, organizational, and strategic planning skills.
  • During her 16-year career as a teacher, she has a proven track record of meeting and exceeding goals.
  • Achieved results within 2019.
  • Within Community and Public Service, senior Executive Program Director and outstanding performer in data analysis and team leadership.
  • Dedicated Executive Program Director.
  • Built strong vendor relationships.

Accomplishments

  • Championed key initiatives that contributed to securing Innovation Award, recognizing the organization for excellence in Community and Public Service.
  • Increased operational efficiency by 30% through cross-functional collaboration and digital transformation of legacy workflows.
  • Directed a diverse portfolio of programs, driving 68% business growth across Portland through effective strategic planning and resource allocation.
  • Decreased training costs by 82% by restructuring educational programs and incorporating digital learning solutions in 2024.
  • Served as a thought leader, delivering public presentations at metric, positioning the company as an industry innovator.
  • Led the consolidation of over 8 business units, streamlining operations and reducing overhead by $12.
  • Built a strategic partnership program with external stakeholders targeting Community and Public Service, which resulted in an annual revenue increase of $7.
  • Achieved Excellence Award for excellence in leadership development by leading a team of 18 professionals towards consistently exceeding performance targets.
  • Optimized resource allocation strategies, saving 13 in program operating costs annually while enhancing service delivery metrics by 27%.
  • Spearheaded grant applications, leading to $14 in additional funding for program expansion in Chicago.

Affiliations

  • Professional Managers Association (PMA)
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Business Executives for National Security (BENS)
  • International Project Management Association (IPMA)
  • Program Management Association of Columbus
  • Global Association for Quality Management (GAQM) - CPA Holder
  • Rotary International
  • National Association of State Boards of Accountancy (NASBA)
  • Change Management Institute (CMI)

Certifications

  • Executive Certificate in Nonprofit Leadership - method
  • Certified Scrum Master (CSM) – Scrum Alliance
  • Certified Public Accountant
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Certified Public Accountant (CPA)
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Certification in Strategic Thinking and Execution - Ironclad Systems
  • Certified Strategic Planning Professional (CSPP) - Association for Strategic Planning (ASP)
  • Certified Data Scientist - Adobe Creative Suite (CDS) - Data Council

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