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Skills

  • Process improvement methodologies
  • Performance dashboard creation
  • Customer service
  • Problem resolution
  • High-impact initiative facilitation
  • Cost-saving initiatives
  • Framework equipment
  • Project organization
  • Team building
  • Digital Transformation Strategies

Work Experiences

  • Achieved results over a 2016 period.
  • Had an excellent attendance record and was always on time for work.
  • Boosted overall program efficiencies by 82%.
  • Achieved record revenue growth of $2 in 2018 by optimizing program development processes and establishing key performance metrics.
  • Aligned marketing initiatives.
  • Achieved savings of 71%.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Collaborated across departments.
  • Devised strategies to cut costs, modernize operations, and revamp procedures to improve the institution's operations.
  • Saved $10 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Within Community and Public Service, senior Executive Program Director and outstanding performer in data analysis and team leadership.
  • Executive Program Director is a multi-talented Executive Program Director who is consistently rewarded for planning and operational improvements.
  • Data-oriented manager skilled in developing real-time dashboards to monitor performance, reduce project bottlenecks, and improve decision-making processes.
  • To ensure program success, cultivate long-term relationships with students and staff.
  • Contributed to a 77% improvement in project delivery speed.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Crafted stakeholder engagement strategies.
  • Created key performance metrics.
  • Executive Program Director with 17 years of successful data analysis and strategic planning experience.
  • Strengths in strategic planning and process improvement backed up by Community and Public Service training.

Accomplishments

  • Restructured underperforming business units, resulting in a 68% increase in operational efficiency within 2 months.
  • Spearheaded grant applications, leading to $14 in additional funding for program expansion in Chicago.
  • Mediated negotiations with board members and external stakeholders, producing agreements that drove a 38% expansion in the organization's market footprint.
  • Collaborated with the human resources department to implement DEI initiatives, improving workplace diversity by 49% across hiring processes.
  • Championed key initiatives that contributed to securing Innovation Award, recognizing the organization for excellence in Community and Public Service.
  • Proactively managed risks within a project portfolio worth over $10, ensuring zero budget overruns and maintaining project timelines by 35%.
  • Decreased training costs by 82% by restructuring educational programs and incorporating digital learning solutions in 2024.
  • Collaborated with executive leadership to re-engineer corporate initiatives, securing buy-in from 12 senior stakeholders.
  • Directed a diverse portfolio of programs, driving 68% business growth across Portland through effective strategic planning and resource allocation.
  • Standardized compliance audits for 10 key areas of the organization, resulting in improved audit outcomes and reduced inconsistencies in quality control.

Affiliations

  • Freemason
  • Association of Information Technology Professionals
  • International Project Management Association (IPMA)
  • International Council of Nurses
  • International Association of Facilitators (IAF)
  • Change Management Institute (CMI)
  • Global Association for Quality Management (GAQM) - CPA Holder
  • Women in Technology International (WITI)
  • American Marketing Association
  • Lean Enterprise Institute Affiliate

Certifications

  • Executive Finance Leadership Certification - standard
  • CompTIA Security+
  • Certified Executive Coach - standard
  • Certified in the Governance of Enterprise IT (CGEIT) - ISACA
  • Certified Agile Leader (CAL) – Scrum Alliance
  • Certified Data Scientist - Adobe Creative Suite (CDS) - Data Council
  • Certificate in Data-Driven Decision Making - program
  • Digital Transformation Executive Certification - Harbor & Co.
  • First Aid/CPR Certified
  • Executive Certificate in Nonprofit Leadership - method

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