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Skills

  • Adult Education
  • Budgets
  • Supervision
  • Group dynamic evaluation
  • Conflict resolution during team-building exercises
  • Project organization
  • Differentiated instruction
  • Reporting and documentation
  • Classroom management
  • Feedback system improvement

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with Atlanta school districts to incorporate ropes courses into physical education curricula, benefitting over 13 students annually.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Had an excellent attendance record and was always on time for work.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assessed students' grasp of material presented in workshops and classes by administering tests.
  • Adjusted course elements accordingly.
  • Transported Jira to the past year customer locations.
  • Conducted SWOT analyses of course offerings.
  • Achieved a 33% reduction over two years.

Summaries

  • Conducted safety audits.
  • Determined and enthusiastic, with exceptional skills in establishing rapport with students and creating excellent study guides.
  • Conducted post-event analysis.
  • Strengths in stakeholder engagement and project management backed up by Miscellaneous training.
  • Certified Ropes Course Instructor recognized for reducing incident reports by 67% through effective risk assessment and proactive safety protocols, ensuring a secure and enjoyable environment.
  • Committed Ropes Course Instructor experienced in managing 3 in equipment assets, overseeing danger-free course operations, and receiving zero incident reports for 2019.
  • Certified 18 employees under my guidance.
  • Achieved 2020 without safety incidents.
  • Bolstered customer satisfaction.
  • 14 team members promoted to leadership roles.

Accomplishments

  • Trained and developed a team of 18 junior facilitators, promoting 21% of them to lead roles within the past year.
  • Successfully reduced equipment failure incidents by 23% through consistent quality checks and adherence to maintenance protocols.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and maintained partnerships with outdoor recreation suppliers, securing sponsorships and new equipment at discounted rates, saving the organization 14.
  • Developed new, engaging team-building modules using high ropes elements that improved client satisfaction by 66%, leading to an increase in repeat business.
  • Implemented a risk management plan in compliance with framework regulations, reducing on-site accidents by 63% over the past year.
  • Partnered with regional accreditation bodies to acquire new industry certifications, empowering 16 staff members to become certified instructors.
  • Assisted in organizational strategy meetings, recommending innovations for seasonal program rollout, which increased annual participant enrollment by 53% clients.
  • Delivered high-quality facilitation during peak seasons, contributing to company goal of exceeding participant capacity by 75% clients.
  • Initiated a monthly gear inspection rotation schedule that reduced wear-related failures by 25% and extended the lifespan of climbing equipment.

Affiliations

  • Toastmasters
  • Society of Women Engineers
  • Peak Adventure Leadership Program Participant
  • National Association for Interpretation (NAI)
  • Freemason
  • Assistant Coach, Youth Outdoor Leadership Program
  • American Society of Safety Professionals
  • National Outdoor Leadership School (NOLS) Graduate
  • Facilitator, Experiential Learning & Team Building Workshops
  • American Marketing Association

Certifications

  • National Archery Association Instructor Certification
  • Google Certified Professional Cloud Architect
  • Certified Youth Wilderness Program Facilitator - Beacon Labs
  • Adventure Park Attendant Certification (APA)
  • Wilderness First Responder Certification (WFR) - Summit Group
  • Salesforce
  • First Aid/CPR Certified
  • Association for Challenge Course Technology (ACCT) Practitioner Certification
  • BSA Climbing Instructor Certification - Summit Group
  • Level 2 Ropes Course Instructor Certification - Vantage

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