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Skills

  • Time management and prioritization
  • Chronic disease management
  • Recreational activity planning
  • Invoice generation
  • Infection Control and Sanitation Protocols
  • Operational improvement
  • Customer service
  • De-escalation of emotionally charged situations
  • Elderly care expertise
  • Health outcomes improvement tracking

Work Experiences

  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing, ensuring client dignity and comfort in Seattle.
  • Built rapport with clients from diverse backgrounds.
  • Achieved improvement over 2018.
  • Administered daily medications to 13 residents.
  • Worked with others to brainstorm new framework possibilities.
  • Helped disabled people gain independence while keeping a close eye on their safety at all times.
  • Developed a reputation for punctuality and hard work.
  • Was the primary caregiver for the residents and assisted them with daily activities.
  • Achieved results in 2015.

Summaries

  • Results-oriented Miscellaneous professional with workflow optimization, vendor management, and team leadership strengths.
  • Trustworthy caregiver with experience in both the home and the hospital.
  • Administered medications to up to 15 residents daily.
  • Looking forward to taking on a new challenge with a successful team.
  • Adept at handling complex challenges.
  • Motivating leader who has built and managed category teams in the past.
  • ServiceNow and Jira experts with exceptional interpersonal skills.
  • Framework, method, and initiative are all available.
  • Adept at building strong relationships with clients and families.
  • Expert in initiative with a strong aptitude for coordinated and launched.

Accomplishments

  • Led a safety awareness initiative, reducing workplace injuries among clients and staff by 34% in 14 months.
  • Developed strong relationships with elderly clients, improving their emotional well-being through consistent support in personal care routines.
  • Collaborated with staff to adjust care schedules, improving delivery times by 35% and ensuring efficient use of resources.
  • Aided patients with mobility devices and trained them on safe usage, reducing wheelchair-related incidents by 81% within 13 months.
  • Created and facilitated a new daily exercise routine for elderly residents, which led to a 65% improvement in physical activity after 13 months.
  • Attended ongoing professional care training programs, incorporating skills that led to an improvement in patient care ratings by 36%.
  • Worked as part of an interdisciplinary team to modify care procedures, reducing hospital readmission rates by 34% over 14 months.
  • Successfully implemented fall prevention strategies, reducing patient injuries related to falls by 45% in 10 months.
  • Supported physically challenged clients in completing exercise routines designed by physical therapists, resulting in increased mobility for 11 patients.
  • Implemented time management strategies that reduced missed care appointments by 31% and increased patient satisfaction.

Affiliations

  • Completed certification with the National Caregiver Certification Program (NCCP) to enhance knowledge for working with elderly clients.
  • Contributing to the research community through health outcomes improvement workshops in partnership with The Gerontological Society of America (GSA).
  • Ongoing recruiting facilitator for crisis prevention through the Crisis Prevention Institute (CPI) De-escalation Training.
  • Active in the Dementia Friendly America (DFA) initiative, participating in local community efforts to increase Alzheimer's awareness and support systems.
  • Member of the National Association for Home Care & Hospice (NAHC) since 2021, actively contributed to discussions about improving home care standards.
  • Affiliated with the American Association for Long-Term Care Nursing (AALTCN), staying informed about best practices for chronic and long-term patient care.
  • Member of the American Board of Home Care (ABHC), contributing to improving patient comfort and safety within home settings.
  • Completed an advanced course on nutritional care for elderly patients through the Academy of Nutrition and Dietetics to promote client well-being.
  • Certified Personal Care and Home Health Worker through the American Caregiver Association (ACA), ensuring compliance with state regulations in Chicago.
  • Completed advanced caregiver burnout prevention training in affiliation with The Elder Care Workforce Alliance (ECWA) to ensure sustainable caregiving practices.

Certifications

  • ServSafe
  • Personal Care Aide (PCA) Certification
  • Patient Care Technician (PCT) Certification
  • Certified Dementia Practitioner (CDP) - NCCDP
  • Nonviolent Crisis Intervention Certification (CPI)
  • CompTIA Network+
  • Certified Public Accountant (CPA)
  • National Caregiver Certification Course (NCCC) framework
  • Fall Prevention Certification Summit Group
  • SHRM Certified Professional (SHRM-CP)

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