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Skills

  • Budgets
  • Business development acumen
  • First Aid/CPR
  • Budget forecasting and financial planning
  • Mediation and dispute resolution
  • Cross-functional team collaboration
  • Land utilization
  • Problem resolution
  • Business operations
  • Market research and trend analysis

Work Experiences

  • Consulted on crisis management strategies.
  • Achieved a 73% increase in process automation.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Authored a series of white papers for client education.
  • Consulted on crisis management strategies for SAP issues across 4 regions, mitigating risk and reducing loss by $15.
  • Answered 11 calls per 6 months to help customers with their questions and concerns.
  • Consulted with clients to identify needs and align regional services, driving a $3 increase in annual revenue.
  • Transported ServiceNow to one year customer locations.
  • Aligned regional services with client needs.
  • Collaborated with key vendors and partners.

Summaries

  • Achieved 73% sales growth.
  • Regional Consultant with 10 years of successful budget management and cross-functional collaboration experience.
  • Surveys, data collection, and plan development are all done with precision.
  • Award-winning Regional Consultant.
  • Adept at conducting needs assessments.
  • Costs were consistently reduced while profits were increased.
  • Regional Consultant is a multi-talented Regional Consultant who is consistently rewarded for planning and operational improvements.
  • Able to forecast trends.
  • Achieved a 20% improvement in automation.
  • Achieved cost reduction through strategic resource allocation and planning.

Accomplishments

  • Collaborated with cross-functional teams to align regional strategies with business goals, resulting in 32% improved customer satisfaction ratings.
  • Created a KPI-driven performance management system that increased employee accountability and reduced turnover by 80% in Portland.
  • Devised and implemented a customized regional sales strategy, raising regional profits by 81% in 2018.
  • Redesigned regional service offerings in coordination with market demand, increasing customer acquisition by 62% within two years.
  • Facilitated training workshops for regional managers on Microsoft Excel, cutting administrative errors by 30%.
  • Designed and launched a regional upsell initiative resulting in $4 additional revenue in system.
  • Developed strategic regional partnerships that led to 80% increased community engagement in Columbus.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved program which led to procedure.
  • Established benchmarks for regional profitability, helping achieve a 74% revenue growth over 2023.

Affiliations

  • Harvard Business School Alumni Network - Regional Consulting Focus
  • National Society of Leadership and Success (NSLS) - Professional Network for Consultants
  • Project Management Institute
  • National Management Association (NMA) - Leadership Development Member
  • Toastmasters
  • Society of Human Resource Management
  • American Supply Chain and Logistics Federation (ASCLF) - Regional Consultants Group
  • National Association of Social Workers
  • National Business Professionals Association (NBPA) - Consulting Chapter
  • Council of Supply Chain Management Professionals (CSCMP) - Regional Chapters

Certifications

  • Certified Financial Planner (CFP) – 2016, CFP Board
  • Salesforce Administrator Certification - 2024 - standard
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Customer Success Manager (CCSM) Level 1 2022 - SuccessHACKER
  • Certified Information Systems Security Professional (CISSP) 2024 - (ISC)²
  • Certified Business Analysis Professional (CBAP)
  • Certified Internal Auditor (CIA) - 2016, Institute of Internal Auditors (IIA)
  • Certified Scrum Professional (CSP) – 2020 | Scrum Alliance
  • Google Certified Professional Cloud Architect

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