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Skills

  • Relationship development
  • Food preparation
  • Emergency response procedures
  • Data analysis
  • Risk assessment and mitigation
  • Interpersonal and written communication
  • Conflict resolution
  • Facilities maintenance
  • Inspection reviews
  • Staff development

Work Experiences

  • Double-checked the data's accuracy and integrity.
  • Kept carpets clean and protected them by steam cleaning and shampooing them on a regular basis.
  • Cleaned fuel storage tanks.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Files, desktops, office glass, partitions, doors, and walls were all washed and spot-cleaned.
  • Assisted in the development of tank cleaning procedures for newly installed tanks at Raleigh, contributing to a Outstanding Service Award for innovation in safety.
  • Achieved improvement over 2019.
  • Collaborated with a team of 7 tank cleaners to efficiently handle large-scale tank cleaning projects at Atlanta, completing initiative% ahead of schedule.
  • Adopted automated cleaning tools and technologies.
  • Achieved recognition as President's Club for exemplary service.

Summaries

  • Focused on customer service
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Skills in quality assurance and client relations are available.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Adaptable, tenacious, and capable project manager with over 5 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Tank Cleaner is articulate and driven to succeed.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Experienced member of the facilities team with knowledge of cleaning, stocking, and maintaining standard and category facilities.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.

Accomplishments

  • Increased sales 5% over three years.
  • Introduced VOC emission control measures during tank cleaning operations, achieving 74% below the compliance threshold by framework.
  • Collaborated with team of 18 in the development of system.
  • Created a KPI tracking system for the tank cleaning department, improving metrics reporting and reducing job completion time by 74%.
  • Documented and resolved initiative which led to metric.
  • Designed a risk mitigation strategy for cleaning hazardous material tanks, lowering potential exposure incidents by 19% over 18 months.
  • Resolved product issue through consumer testing.
  • Created process documentation for tank cleaning tasks compliant with industry regulations, improving audit success by 49%.
  • Assisted with the development of cleaning procedures for new tanks installed at Chicago, helping secure a Top Performer for excellence in safety standards.
  • Utilized confined space entry techniques and PPE to ensure safe and compliant cleaning of tanks storing hazardous chemicals.

Affiliations

  • Society for Maintenance & Reliability Professionals (SMRP)
  • Jaycees
  • Clean Water Professionals Association
  • American Petroleum Institute (API) Certification Membership
  • Industrial Waste Management Association
  • National Tank Truck Carriers (NTTC) Association
  • American Water Works Association (AWWA)
  • Association for Computing Machinery
  • American Society of Mechanical Engineers (ASME)
  • American Institute of Chemical Engineers (AIChE)

Certifications

  • First Aid, CPR, and AED Certification
  • Certified Public Accountant
  • ISNetworld Qualified Contractor
  • NCCER Certification for Industrial Maintenance Mechanic
  • CompTIA A+ Technician
  • American Petroleum Institute (API) Safe Tank Installation and Maintenance Certification
  • Tanker Truck Hazmat Endorsement (Tanker Vehicle Endorsement)
  • Certified Chemical Cleaning Specialist (CCCS) by Vantage
  • First Aid/CPR Certified
  • Certified Lubrication Specialist (CLS) by Summit Group

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