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Skills

  • Problem resolution
  • Product ordering
  • Budgets
  • Customer satisfaction
  • Kennel cleaning and sanitizing methods
  • Computer literate
  • Safety measures
  • Patient care planning
  • Wound care maintenance
  • Operational improvement

Work Experiences

  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Quickly identified problems and alerted Patient Care Attendant to any potential project delays.
  • Made sure that personal and professional documents were filed properly.
  • Raised the stakes.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Improved locomotive material expense tracking by 14%.
  • Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information.
  • Prepared meals and assisted patients with eating tasks to promote healthy nutrition.
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Invented

Summaries

  • 13 years of relevant experience as a detail-oriented Personal Assistant.
  • Over 7 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Versatile
  • Adaptable, tenacious, and capable project manager with over 2 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Assist families and the healthcare team with concerns about health, nutrition, cleanliness, and household activities.
  • Professional with over 8 years of experience in project management and process improvement initiatives across the enterprise.
  • Patient Care Attendant is articulate and driven to succeed.
  • Determined sales and marketing professional with 15 years of experience in metric industry.

Accomplishments

  • Documented and resolved procedure which led to program.
  • Developed personalized care routines based on individual patient needs, which led to being awarded Excellence Award for excellence in patient care.
  • Coached new Patient Care Attendants in correct patient transfer techniques, resulting in a 43% reduction in patient mobility incidents within 6 months.
  • Provided emotional support and bedside care for 2 pediatric patients during treatment, reducing anxiety and improving cooperation by 40%.
  • Used Tableau to maintain precise tracking of fluid intake and output, ensuring proper hydration and preventing complications in 12 patients.
  • Developed strong rapport with both patients and their families, resulting in frequent positive feedback and increased patient satisfaction by 43%.
  • Provided respiratory care through accurate oxygen therapy monitoring and adjustments, contributing to a 18% improvement in patient oxygen levels.
  • Provided palliative care assistance to terminally ill patients, improving comfort levels and family satisfaction through compassionate bedside manner.
  • Reduced patient falls by 62% through vigilant monitoring and by implementing individualized safety protocols in 2018.
  • Maintained a clean and sanitized patient environment, contributing to a 60% reduction in hospital-acquired infections on the ward.

Affiliations

  • Telemedicine Enthusiast Group 2017
  • Freemason
  • National Council of Certified Dementia Practitioners - Membership 2022
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • Healthcare Workers Mental Health Support Group – Active Participant 2020
  • American Society of Safety Professionals
  • International Association of Healthcare Practitioners (IAHP)
  • Project Management Institute

Certifications

  • Medication Aide Certification - category
  • Project Management Professional (PMP)
  • Certified Bedside Medication Administration (CBMA) – standard
  • Patient Care Documentation and Electronic Health Records (EHR) Training – process
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Phlebotomy Technician Certification (CPT) - National Healthcareer Association (NHA)
  • Certified Dementia Practitioner (CDP) - National Council of Certified Dementia Practitioners
  • Home Health Aide (HHA) Certification – metric
  • SHRM Senior Certified Professional (SHRM-SCP)

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