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Skills

  • Proficient in Microsoft Excel
  • Payment processing
  • Confidential case documentation
  • X-Ray Development
  • Records maintenance
  • Dosage calculation
  • Business operations
  • Operational improvement
  • Insurance coverage verification
  • Disease prevention and intervention specialist

Work Experiences

  • Prepared blood, tissue, and other laboratory specimens for testing in the lab.
  • Identified process improvements in the department's day-to-day operations.
  • Assigned work areas to employees, scheduled staff breaks, and approved overtime.
  • Checked documents for compliance with requirements and information accuracy.
  • Authorized drug refills and provided pharmacies with detailed prescription information.
  • Ensured treatment efficacy by keeping track of treatment regimens.
  • Observed student behavior and devised behavioral interventions as a result of my observations.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Collaborated and communicated effectively with physicians to ensure client satisfaction and adherence to established standards.
  • Worked closely with the management team to make necessary improvements and meet the needs of the residents.

Summaries

  • Capable of fostering relationships with a diverse patient population.
  • Recent standards and techniques are well-understood.
  • Successful in advocating for the needs of patients and obtaining quick diagnoses.
  • Bilingual Certified Nursing Assistant with 6 years of tracheotomy care experience.
  • Billing Supervisor with extensive experience in day-to-day accounts receivable operations, collections, and reporting.
  • With a 9-year track record of success, adept at maximizing productivity.
  • Dedicated to long-term problem solving and achieving big-picture objectives.
  • Working with stressed, confused, and upset people who need benefits information and supportive guidance to navigate process systems is one of my specialties.
  • Registered Nurse with over 14 years of experience in the program industry providing comprehensive patient care.
  • Empathy, dependability, and enthusiasm for customer satisfaction.

Accomplishments

  • Liaised
  • Rehabilitated
  • Formulated
  • Oversaw
  • Administered
  • Surgical Preparation: Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
  • Monitored
  • Documentation: Documented patient information obtained from intake interviews.
  • Encouraged
  • Counseled

Affiliations

  • International Association of Credit and Collection Professionals (ACA)
  • American Medical Informatics Association
  • Medical Billing and Payment Posting Mastery Course
  • Healthcare Financial Management Association (HFMA)
  • National Association of Social Workers
  • Professional Association of Health Care Office Management (PAHCOM)
  • American Society of Safety Professionals
  • Association of Healthcare Compliance (AHC)
  • Insurance Dispute Resolution Training from Vantage
  • Rotary International

Certifications

  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • ANA Certified in Adult NP
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in Diabetes Management
  • Certificate in Healthcare Billing and Coding from Cedar Works
  • Holds current furnishing license
  • Project Management Professional (PMP)
  • Certified Oncology Nurse

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