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Skills

  • Collaborating with Law Enforcement
  • Communications
  • Incident reporting
  • Loss prevention strategies
  • Dispatch
  • Process improvement
  • Security camera monitoring
  • Security operations experience
  • Emergency Response
  • Wireless technology

Work Experiences

  • Achieved a 17% decrease in unauthorized access incidents.
  • Activated the security alarm system, which will notify emergency responders in the event of a dangerous or life-threatening situation.
  • Performed cash drops while maintaining complete security and control over the drop box.
  • Conducted interviews and investigations alongside Human Resources in incidents of internal theft, retrieving $4 worth of stolen property.
  • Prepared regular written logs and incident reports for distribution to Licensed Security Officer at the end of each shift.
  • Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
  • Inspected and adjusted security systems, equipment, and machinery to ensure that parking lots and the interior and exterior of the building were fully covered.
  • Achieved Employee of the Year for outstanding performance in maintaining crisis protocols during a Workday failure emergency.
  • Maintained my flexibility and adapted to new situations in rapidly changing environments.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accurately assessed site vulnerabilities.
  • Achieved 50% successful resolutions of security issues.
  • Security personnel who are communicative and have a lot of physical strength and stamina.
  • With a keen eye for detail, anticipates trouble and takes steps to intervene and diffuse it.
  • Familiar with a variety of weapons and well-versed in effective emergency response and conflict de-escalation strategies.
  • Guard who is security-conscious and diligent in protecting people and property.
  • Demonstrated ability to learn new procedures and policies while adhering to strict guidelines by employing defensive tactics.
  • Professionally adept at handling and resolving conflicts.
  • Physically able to monitor a location using advanced security cameras.

Accomplishments

  • Served as first responder during emergency situations, administering first aid to 6 injured persons and defusing the situation.
  • Safeguarded a 16-acre property using hybrid patrolling with state-of-the-art surveillance tools, improving coverage and efficiency.
  • Collaborated with IT security on implementing cybersecurity protocols, reducing the risk of physical breaches to critical network infrastructure.
  • Effectively managed high-pressure situations during a facility lockdown, protecting 2 employees from a potential external threat.
  • Collaborated with team of 3 in the development of standard.
  • Created and conducted security awareness programs for over 18 employees, increasing compliance with safety regulations by 34%.
  • Supervised 11 contracted security personnel during metric, ensuring smooth event security operations.
  • Played a pivotal role in recovering system in assets through improved investigation and recovery procedures.
  • Achieved CPA and maintained compliance with security industry standards, resulting in fewer liability risks for the company.
  • Monitored Boston site activity, reporting and mitigating 3 suspicious activities, preventing potential threats.

Affiliations

  • Certified Emergency Responder, American Red Cross 2017
  • Certified Access Control Specialist, Security Industry Association (SIA)
  • Active Membership, International Association for Healthcare Security and Safety (IAHSS)
  • International Association of Administrative Professionals
  • Certified Member, Professional Background Screening Association (PBSA)
  • Jaycees
  • Society of Women Engineers
  • Attendee, International Security Expo 2015
  • Alumni, National Tactical Officers Association (NTOA) Educational Courses
  • Certified Member, Association of Threat Assessment Professionals (ATAP)

Certifications

  • Firearms Proficiency Certification - system
  • Certified Safety and Security Trainer (CSST)
  • Certified Public Accountant
  • Basic Life Support (BLS) Certification, Brightline
  • Security Threat Analysis Certification - Cedar Works
  • Certified Public Accountant (CPA)
  • Automated External Defibrillator (AED) Usage Certification
  • Licensed Security Guard Accreditation - Washington Authority
  • CompTIA Network+
  • Microsoft Certified Systems Engineer (MCSE)

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