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Skills

  • Territory Sales Experience
  • Contract negotiation
  • Event planning
  • Problem resolution
  • MS Office
  • Credit and collections
  • Detailed product information
  • Excellent communication skills
  • Account management
  • Competitive market analysis

Work Experiences

  • Increased profits by building a pipeline and employing multiple sales penetration strategies.
  • I'm in charge of ensuring that all business-building and relationship-building expectations are met with each of my accounts and customers.
  • Solved
  • Started it.
  • In charge of 13 different markets for international sales.
  • Used Asana to look up information in the store's system to see if merchandise was in stock or on backorder.
  • Reduced process lags by supervising 15 customer service representatives, assessing performance, identifying training needs, and organizing development plans.
  • Communicated with customers to offer repair recommendations, estimate project costs, and set project completion dates.
  • Collaborated closely with Plumbing Sales Specialist to define company objectives and communicate them to account holders.
  • Did some research.

Summaries

  • Experience implementing pricing strategies, developing territories, and identifying customer needs in order to deliver solutions.
  • Successful Territory Manager with a track record of exceeding product revenue and customer acquisition goals.
  • Stakeholder relationships are successfully developed and deepened.
  • Plumbing Sales Specialist who thinks strategically and has 17 years of experience cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Excellent problem-solving, multitasking, and communication skills.
  • Self-motivated leadership expert with experience building networks, introducing products, and educating clients.
  • Plumbing Sales Specialist is a detail-oriented Plumbing Sales Specialist who focuses on increasing sales by managing all accounts in a systematic manner.
  • Looking for a fast-paced, dynamic position at Vantage.
  • Looking for a position as an Account Manager where my hard work and dedication will be rewarded.
  • Kept up to date on the latest industry trends and methods to deliver innovative work.

Accomplishments

  • Identified untapped digital marketplaces for plumbing supplies, increasing e-commerce revenue by $12 annually.
  • Coordinated logistics for special order plumbing deliveries, improving fulfillment speeds by 47% and minimizing delays.
  • Conducted plumbing product training seminars for contractor partners, resulting in higher product knowledge and consistent repeat business.
  • Achieved direct quarterly sales growth of $14 by leveraging strong relationships with key commercial and residential contractors.
  • Partnered with a leading distributor to negotiate better terms, reducing supply-chain costs by 21% over a fiscal year.
  • Generated $2 in sales through strategic partnerships with local builders and real estate developers in 2016.
  • Business Development:: Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period. Initiated two key partnerships which resulted in initiative revenue growth.
  • Enhanced customer satisfaction levels by reducing order inaccuracies by 60% via a revamped order verification system.
  • Designed and implemented a contractor referral program that resulted in a 19% increase in B2B customer acquisition.
  • Implemented competitive pricing analysis which led to an increase in sales by 53% while maintaining 79% gross margins.

Affiliations

  • Membership in the Product Marketing Alliance
  • American Rainwater Catchment Systems Association (ARCSA)
  • National Association of Plumbing-Heating-Cooling Contractors (PHCC)
  • Project Management Institute (PMI) Membership
  • Rotary International
  • International Sales and Marketing Professionals Association (ISMPA)
  • American Supply Association (ASA)
  • Lions Club
  • International Facility Management Association (IFMA)
  • Energy & Environmental Building Alliance (EEBA)

Certifications

  • Customer Relationship Management Professional (CRMP) - standard Certification
  • Plumbing Code Awareness Certification - procedure
  • First Aid/CPR Certified
  • Master Certification in Plumbing Sales - Harbor & Co.
  • Professional Sales Certificate (PSC) - Harbor & Co.
  • Certified Public Accountant
  • Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)
  • Inventory Management System Professional (IMSP) - program Certification
  • Apple Certified Associate (ACA)
  • Certified Building Commissioning Professional (CBCP) - Association of Energy Engineers (AEE)

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