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Skills

  • Confidential information handling
  • Data Management
  • Digital filing systems management
  • Budget forecasting and planning
  • Cross-departmental collaboration
  • Onboarding Process Design
  • Conflict resolution within teams
  • Scheduling
  • Credit and collections
  • Data integrity and accuracy auditing

Work Experiences

  • Collaborated with vendors to secure venues.
  • Arranged QuickBooks shipments and correspondence for corporate clients, improving turnaround times by 63% and reducing delays.
  • Collaborated with department heads to streamline the company’s internal communication protocol, resulting in faster project approvals by 50%.
  • Created presentation decks for the executive team.
  • Achieved 100% compliance.
  • Achieved compliance with company confidentiality mandates.
  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Achieved a 24% reduction.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.

Summaries

  • To meet project objectives, prioritize projects and multitask effectively.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Adhered to strict timeframes.
  • Ensures operational and service excellence by working effectively with cross-functional teams.
  • Meticulous Corporate Office Administrator capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Tableau.
  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.
  • Collaborative leader with the ability to improve vendor relationships and lower corporate-wide procurement costs through strategic contract negotiations.
  • Strengths in process improvement and workflow optimization backed up by Miscellaneous training.
  • Achieved consistent cost reductions.
  • Adept at collaborating with IT and other departments.

Accomplishments

  • Spearheaded the development of office-wide operational SOPs, reducing processing inconsistencies by 47%.
  • Created and maintained a task delegation system that improved project completion rates by 66%, ensuring all deadlines were met.
  • Analyzed office processes and implemented improvements, boosting productivity by 24% while reducing manual errors.
  • Developed an office budget tracking and approval system that improved financial reporting and reduced discrepancies by 76%.
  • Created and administered executive schedules and calendars, reducing scheduling conflicts by 79% and improving productivity.
  • Enhanced customer relationship management (CRM) systems to improve client data accuracy and sales follow-up success rates by 32%.
  • Utilized Microsoft Excel software to automate routine administrative processes, cutting data-entry time by 48% per task.
  • Assisted with budget forecasting and financial planning, improving fiscal accuracy and resulting in 27% better cost predictability.
  • Documented and resolved initiative which led to method.
  • Resolved product issue through consumer testing.

Affiliations

  • Association of Information Technology Professionals
  • Office & Facilities Management Professionals Association
  • Society of Human Resource Management
  • American Society of Administrative Professionals (ASAP)
  • Lions Club
  • Association for Legal Administrators (ALA)
  • International Council of Nurses
  • Association for Supply Chain Management (ASCM)
  • Event Services Professionals Affiliation
  • Executive Leadership Support Forum

Certifications

  • Certified Professional in Supplier Diversity (CPSD) - category
  • Certified Office Manager (COM) - Ironclad Systems
  • Certified Facility Manager (CFM) Vantage
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Travel Agent Professional (CTAP) - Ironclad Systems
  • Efficiency Through Technology in Administration Certification - Meridian
  • Certified Administrative Professional (CAP) – Northwind
  • DAMA Certified Data Management Professional (CDMP)

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