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Skills

  • Commercial landscaping project management
  • Sales Performance Analysis
  • Sales forecasting
  • Light and climate optimization for plant growth
  • Budgets
  • Process improvement
  • Environmental impact reduction strategies
  • Product knowledge enhancement
  • Promotional Event Planning
  • Greenhouse temperature and humidity control

Work Experiences

  • Collaborated with engineering to design informative plant information displays resulting in a 37% improvement in customer product knowledge.
  • Achieved results across the nursery over the past year.
  • Kept the checkout area tidy by sweeping the floors and emptying the trash cans.
  • Was in charge of issuing receipts and processing refunds, credits, and exchanges.
  • Analyzed seasonal buying trends.
  • Boosted sales by 65% in 2023.
  • Accomplished this over a 6 months period.
  • Attracted over 4 attendees.
  • Achieved total sales exceeding $2 in 2023.
  • Boosted repeat business by 70%.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Extensive inventory management and shipment processing experience.
  • Adept Live Nursery Specialist focused on maintaining healthy inventory levels and reducing plant loss through strategic, sustainable practices and effective staff training.
  • Within Miscellaneous, senior Live Nursery Specialist and outstanding performer in process improvement and project management.
  • Accomplished Live Nursery Specialist.
  • With consultative techniques and careful attention to individual needs, dependable and upbeat Live Nursery Specialist is successful in promoting customer loyalty, satisfaction, and purchases.
  • Collaborative team leader.
  • Retail professional with exceptional sales skills, a service-oriented personality, and an analytical approach to resolving customer issues.
  • Boosted eco-conscious sales by 41% %.
  • With extensive customer service and sales experience, this Sales Associate is highly motivated.

Accomplishments

  • Provided personalized plant care recommendations, resulting in a 63% increase in customer satisfaction and returning clients.
  • Redesigned plant displays by analyzing customer flow data, increasing accessibility and boosting impulse purchases by 42%.
  • Hosted over 14 plant care workshops in 2016, improving customer knowledge and feeding a 45% rise in associated product sales.
  • Resolved product issue through consumer testing.
  • Created visually appealing plant displays that catered to both amateur and expert gardeners, resulting in a 61% sales increase.
  • Monitored plant health by conducting regular assessments, preventing metric outbreaks and saving inventory valued at $14.
  • Spearheaded an eco-friendly landscaping project for 11 local businesses, securing over $7 in new contracts.
  • Set up promotional partnerships with local gardening clubs, driving a 41% increase in foot traffic and event attendance.
  • Supervised nursery operations and staff of 11, mitigating potential stock shortfalls during holiday periods resulting in uninterrupted supply.
  • Assisted customers with eco-friendly soil and fertilizer options, resulting in an 23% increase in eco-conscious product sales.

Affiliations

  • Society of Women Engineers
  • Native Plant Society of Columbus
  • Society of Human Resource Management
  • Greenhouse Growers Association (GGA)
  • Lions Club
  • Environmental Education Association of Phoenix
  • American Marketing Association
  • International Society of Arboriculture (ISA)
  • International Society for Horticultural Science (ISHS)
  • American Society for Horticultural Science (ASHS)

Certifications

  • Natural Resource Conservation Certification - Atlanta
  • Integrated Pest Management (IPM) Certification - 2016
  • American Horticultural Society Affiliation
  • Salesforce
  • Certified Landscape Professional (CLP) - Lakeside Partners
  • Certified Public Accountant (CPA)
  • CompTIA A+ Technician
  • Certified Plant Advisor (CPA) - Beacon Labs
  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)

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