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Skills

  • Compliance with external regulatory bodies
  • MS Office
  • Operational improvement
  • Dealer network relationship management
  • Budgets
  • Handling sensitive financial data
  • Independently managing lending portfolios
  • Market trend analysis
  • Risk mitigation strategies
  • Business operations

Work Experiences

  • Achieved results during two years.
  • Achieved 53% growth over 14 consecutive months.
  • Collaborated cross-departmentally to implement risk mitigation strategies that lowered delinquency rates on indirect loans by 58%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 17% decrease in errors.
  • Went over 11 financial statements in one year and reviewed them.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Analyzed market trends.
  • Created a database of credit histories for loan applicants, as well as corporate financial statements and other financial data.

Summaries

  • Boosted application processing efficiency.
  • Indirect Lending Specialist with extensive experience in banking regulations and procedures.
  • Adept at developing new indirect lending products.
  • Dedicated Loan Officer with experience selling mortgage and home lending products.
  • Within Banking and Financial Services, senior Indirect Lending Specialist and outstanding performer in project management and budget management.
  • Collaborative professional with a track record of increasing loan generation by 20% through solid relationships with auto dealers in Chicago.
  • Contributed to a revenue increase of $11.
  • Assessed market conditions.
  • Adept at pushing gross loan portfolio growth of $14 by reinforcing relationships with 15 auto dealerships to increase community engagement.
  • Achieved 72% reductions in decision processing times.

Accomplishments

  • Enhanced liaison efforts between dealers and lenders, resolving service gaps that resulted in a 77% improvement in dealer satisfaction ratings.
  • Spearheaded analysis of borrower credit histories and financial statements to substantiate loan recommendations and reduce approval errors.
  • Collaborated with team of 10 in the development of category.
  • Resolved product issue through consumer testing.
  • Built and nurtured relationships with regional dealer network in Denver, increasing loan generation by 32% over 6 months.
  • Monitored compliance with all lending regulations, contributing to Beacon Labs successfully passing 17 of audits and regulatory reviews.
  • Worked with third-party vendors and legal teams to ensure all indirect lending contracts met state and federal regulatory requirements.
  • Led the redesign of loan submission workflows, enhancing processing efficiency by 46% and cutting manual entry errors in half.
  • Managed a portfolio valued at $200,000, ensuring timely payments and minimizing loss with a 79% portfolio growth.
  • Initiated a digital transformation project, utilizing Power BI to reduce paperwork and manual approvals by 24%, ensuring faster loan disbursements.

Affiliations

  • Lending Industry Professionals Women's Network (LIPWN)
  • Licensed Personal Finance Instructor Boston
  • Project Management Institute
  • Certified Indirect Lending Housing Counselor (CILHC)
  • Mortgage Bankers Association (MBA)
  • Career Development Program in Consumer Lending
  • International Association of Administrative Professionals
  • Association of International Auto Lenders (AIAL)
  • American Finance Association (AFA)
  • Jaycees

Certifications

  • National Mortgage Licensing System (NMLS) - MLO Endorsement
  • Certified Bank Auditor (CBA)
  • Certified Credit Union Financial Counselor (CCUFC)
  • Certified Lender Business Banker (CLBB)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Banking & Credit Analyst (CBCA)
  • Certified Compliance Officer (CCO)
  • Certified Professional Loan Underwriter (CPLU)
  • Certified Public Accountant (CPA)
  • Certified Financial Marketing Professional (CFMP)

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