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Skills

  • MS Excel expert
  • Foreclosures experience
  • Hardworking mentality
  • Financial modeling
  • Research/due diligence
  • Financial analysis
  • Cash dispenser operation
  • Merger and acquisition financing expert
  • Familiarity with VBA
  • Underwriting processes

Work Experiences

  • Advised borrowers on government assistance programs, enabling 18 homeowners to qualify for financial aid and avoid foreclosure.
  • Examined pay stubs, credit history, tax information, and bank statements for financial status.
  • Achieved a 74% success rate in loss recovery.
  • Assisted customers in navigating the various options available to them in order to keep their homes.
  • Assisted in the recovery of delinquent payments.
  • Achieved 15% audit passing rate.
  • Advised borrowers on government assistance programs.
  • Updated the logs on a daily basis and completed standard, category, and metric reports.
  • Created and managed preventive, corrective, and predictive maintenance schedules.
  • Stayed up to date on the latest mortgage products and services that were available.

Summaries

  • Possess knowledge of obtaining permits, submitting reports, and maintaining maintenance logs.
  • With effective communication and skill for advising customers on loss mitigation solutions, astute and insightful.
  • Banking professional with 7 years of experience providing sophisticated money managers with value-added risk management solutions.
  • Professional investment banker with the ability to gather, model, and use key data for a variety of projects.
  • Clear understanding of vendor management and risk assessment as well as client relations training.
  • Within Banking and Financial Services, senior Loss Mitigation Specialist and outstanding performer in vendor management and risk assessment.
  • Bank Teller who is meticulously organized and has excellent time management skills.
  • Recognized on a regular basis for outstanding performance and contributions to the Banking and Financial Services industry's success.
  • Looking for a new career path at Summit Group.
  • Resourceful, foresightful, and proactive, with a keen understanding of market and customer dynamics.

Accomplishments

  • Design: Responsible for creative design for prominent standard.
  • Achieved top 5 percentile in monthly sales in initiative.
  • Solved
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Managed
  • Collaborated with team of 4 in the development of metric.
  • Documented and resolved standard which led to framework.
  • Reduced
  • Researched

Affiliations

  • HOPE NOW Alliance Partner
  • National Association of Credit Management (NACM)
  • Financial Services Roundtable for Housing Policy
  • Legal League 100 (LL100)
  • Consumer Financial Protection Bureau (CFPB) Ombudsman Program
  • Certified Loss Mitigation Specialist Program 2016
  • National Association of Mortgage Brokers (NAMB)
  • American Society of Safety Professionals
  • American Marketing Association
  • Association of Information Technology Professionals

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Loan Modification Specialist (CLMS)
  • Chartered Risk Analyst (CRA)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Apple Certified Associate (ACA)
  • Certified Anti-Money Laundering Specialist (CAMS)
  • Debt Collection Compliance Certification by Cedar Works

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